2nd Shift Production Supervisor

Essential Duties And Responsibilities

• Understand the daily production plan and assign workflow to production associates and technicians in alignment with the daily scorecard.
• Adjust staffing and line assignments based on skill level, production volume, and real time operational needs.
• Identify potential production issues that may cause downtime and communicate them to the Production Manager, Maintenance, and leadership team by end of day—or immediately for urgent concerns.
• Troubleshoot equipment, process, and material issues and collaborate with appropriate team members to ensure run rates meet daily goals.
• Assume leadership and accountability for the production team, overseeing work performance, attendance, safety, and cultural alignment as outlined in the Jackson’s Chips Employee Handbook.
• Set clear expectations for Leads and Operators and ensure consistent follow through and accountability.
• Conduct coaching conversations, document performance concerns, and partner with HR and the Production Manager when corrective action is required.
• Provide training for team members on potato chip processing steps, equipment operation, safety procedures, sanitation requirements, and quality standards.
• Train and develop Production Leads to support daily operations, coach operators, and uphold expectations.
• Assist the training department with maintaining training records, skill matrices, and certification documentation for all team members.
• Ensure areas are “audit ready” by maintaining cleanliness, organization, food safety, and environmental safety.
• Enforce GMPs, allergen controls, metal detection procedures, and contamination prevention practices.
• Ensure accurate completion of all production documents, including batch records, quality checks, metal detector logs, sanitation verifications, and downtime reports.
• Review paperwork for completeness and accuracy before submitting to Production Control or Quality.
• Ensure all electronic entries (ERP, downtime tracking, yield reporting) are completed accurately and on time.
• Manage raw material, WIP, and finished goods inventory in alignment with the production schedule and communicate concerns or variances to the Production Manager.
• Oversee material movements and ensure proper handling and return of raw materials to the warehouse.
• Monitor waste, oil usage, scrap, and yield performance, ensuring corrective actions are taken when targets are not met.
• Verify that product meets all quality specifications, including slice thickness, color, oil content, seasoning levels, and packaging integrity.
• Partner with Quality to address deviations, implement corrective actions, and prevent recurrence.
• Support continuous improvement initiatives, including 5S, root cause problem solving, and standard work.
• Support engineering in the qualification and validation of new equipment through “ready to operate” processes.
• Provide feedback on equipment performance, operator usability, and training needs

Qualifications

• Supervisory experience in food manufacturing, ideally potato chip or snack food production.
• Demonstrated ability to lead teams, set expectations, and hold individuals accountable.
• Strong understanding of GMPs, food safety systems, and audit readiness.
• Experience with ERP systems, production documentation, and inventory control.
• Ability to train, coach, and develop Leads and Operators.
• Strong communication skills with the ability to maintain professionalism and calm leadership in a fast-paced environment.