2nd shift- Operations Attendant- Asheville, NC

Local parking company is seeking a full-time Operations Attendant to enforce rules on our parking lots and in our garages.

Responsibilities

• Customer Service
  • Greet and assist customers with parking inquiries, directions, and payment instructions.
  • Provide information on parking rates, passes, and facility policies.
  • Handle customer complaints or escalate issues to management as needed.
• Operations and Enforcement
  • Monitor daily parking activities to ensure smooth traffic flow and proper use of spaces.
  • Operate and troubleshoot entry/exit gates, ticket machines, and payment systems.
  • Assist during peak hours, special events, or emergencies to manage vehicle flow.
  • Check for valid parking permits and passes.
  • Issue citations or notices for violations in accordance with company policy.
  • Support enforcement team with operational needs when required.
• Monitoring and Reporting
  • Conduct routine inspections of parking areas, equipment, and signage.
  • Report maintenance issues, hazards, or equipment malfunctions promptly.
  • Help maintain facility cleanliness and a safe environment for customers.
  • Complete shift logs, incident reports, and operational checklists.
  • Communicate effectively with supervisors and team members regarding facility status.

Requirements

• High school diploma or equivalent required.
• Previous experience in customer service, parking, or facility operations preferred.
• Valid driver’s license with a clean driving record.
• Must have your own transportation; you will use your own car for work and show proof of current registration and insurance.
• Dependable, punctual, and able to work flexible shifts including evenings, weekends, and holidays.
• Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
• Must be able to lift 25-50 pounds.
• Drive personal vehicle during work to multiple locations in Asheville, NC.
• Pass a pre-employment criminal background check (10-year), drug test, and motor vehicle records check.

Skills

• Strong communication and interpersonal skills.
• Ability to handle cash, credit, and electronic transactions accurately.
• Comfortable working indoors and outdoors in varying weather conditions.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8-hour shift: 3 PM to 11 PM
• Tuesday to Saturday or Monday to Friday (2nd shift)
• Full-time
• Weekends and holidays required; days off will be through the week.
• Training days may differ.