2nd shift -Operations Attendant

Job Responsibilities

• Greet and assist customers with parking inquiries, directions, and payment instructions.
• Provide information on parking rates, passes, and facility policies.
• Handle customer complaints or escalate issues to management as needed.
• Maintain the safety and efficiency of our parking areas.
• Enforce parking rules and regulations.
• Issue parking tickets.
• Maintain the cleanliness of the parking area.
• Report any suspicious activities or incidents.
• Operate and troubleshoot entry/exit gates, ticket machines, and payment systems.
• Aid during peak hours, special events, or emergencies to manage vehicle flow.
• Check for valid parking permits and passes.
• Issue citations or notices for violations in accordance with company policy.
• Support enforcement team with operational needs when required.
• Conduct routine inspections of parking areas, equipment, and signage.
• Report maintenance issues, hazards, or equipment malfunctions promptly.
• Help maintain facility cleanliness and a safe environment for customers.
• Complete shift logs, incident reports, and operational checklists.
• Communicate effectively with supervisors and team members regarding facility status.

Qualifications

• A high school diploma or equivalent required.
• Previous experience in customer service, parking, or facility operations preferred.

Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to handle cash, credit, and electronic transactions accurately.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to stand, walk, bend, stoop, reach and perform light physical tasks for extended periods.
• Drivers License with a clean driving record.