2nd Assistant Store Manager

Responsibilities

• Setting Others Up for Success: Ensure the store crew is trained and prepared to meet expectations.
• Coaching and Inspiring Crew Members: Regularly coach and inspire crew members on how to improve and what they excel at.
• Promoting from Within: Participate in interviewing, hiring, selection, development, and management of the store team.
• Instilling the Importance of Customer Service: Focus on training that emphasizes serving customers and fulfilling the mission.
• Achieving Operational Excellence: Partner with the management team to ensure effective and efficient management of all processes and tasks.
• Managing Business Disruptions: Handle interruptions like loiterers, solicitation, emergency weather situations, and bathroom misuse.
• Leadership & Professionalism: Maintain professional and respectful communication, advocate for company objectives, and set a positive store culture.
• Rolling Up Your Sleeves: Train on all aspects of store operations and work with the crew in various departments.
• Getting the Job Done: Full schedule availability required, including evenings and weekends.

Qualifications

• Strong Leadership Skills: Ability to inspire others and gain trust and credibility.
• Effective Under Pressure: Work calmly in challenging situations and interactions with employees and customers.
• Patience and Understanding: Adapt to various learning styles and work effectively with others.
• Organizational Skills: Excellent organizational skills and attention to detail.
• Self-Motivation: Capable of working independently and meeting deadlines.
• Full Schedule Availability: Including evenings and weekends.
• Training Experience: Demonstrated success in training individuals and groups on various topics.
• Communication Skills: Strong verbal and written communication skills.
• Staff Management Experience: Plus, staff management experience.
• Changing Priorities: Effective in managing changing priorities.
• Analytical & Problem-Solving Skills: Proven analytical, problem-solving, and decision-making skills.
• Customer Service Skills: Excellent customer service skills.
• Interest in Natural/Organic Foods: Shows interest in natural/organic foods and supplements.
• Technology Proficiency: Proficient in MS Word, Excel, and Outlook.