24/7 Restaurant Supervisor

Responsibilities

• Interviewing, disciplining, developing/training, and scheduling staff.
• Lead team member shift meetings.
• Monitors and supervises shift activities and opening and closing duties.
• Interacts with guests to resolve any guest issues.
• Works with other supervisors to facilitate a pleasurable dining experience for guests.
• Fills in for line staff when required.
• Demonstrates proactive leadership skills.
• Communicates well with guests and team members in a team environment.
• Must facilitate repeat business through pleasurable dining experiences.

Qualifications

• Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License.
• Minimum 1-2 years of previous F&B Supervision/Management experience required in FOH operations or a relevant degree in a hospitality program.
• Problem Solving, Quality Control and Priority Assessment - Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the guests.
• Conflict management: An Assistant Manager must recognize a problem when it arises and resolve it appropriately using good judgment, tact, and initiative, in accordance with company policy and procedure. Requires the often-unbiased mediation skills to handle conflicts at all levels of supervision, as well as the ability to negotiate effectively.
• Information Gathering - Must identify and utilize internal and external sources to improve and maintain the company’s objectives.
• Sales Techniques and Guest Influence - Must understand products and services, develop new prospects for opportunity, and understand guest needs clearly. Must also possess substantial experience and remain current in state-of-the-art sales methods. Must set and meet sales goals.
• Understands measurements of liquid, weight and temperatures.
• Ability to work in a high-volume, sometimes loud, and ever-changing environment.
• Basic to intermediate computer knowledge.
• Must possess excellent guest service and communication skills with the ability to deal with guests.
• Ability to speak and write English.
• Ability to communicate information through spoken words and sentences that others will understand.
• To read and understand information and instructions presented in writing.
• Must be able to stand for the duration of the shift.
• Must be able to bend, stoop, and continuously use hands.
• Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs.
• Work all shifts, including weekends and holidays when needed.
• Successfully pass a pre-employment criminal background check and drug screen.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Tuition and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available across four different restaurants.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.
• Subsidized bus transportation up to 80%.

Pay

An estimated salary for this position would be $57,784.

Schedule

Shifts vary.