Restaurant Supervisor
Schulte Hospitality Group · Madison, WI · 3 wk ago
ManagementFull-time
Job Duties and Responsibilities
- Supervises, trains, monitors and coaches restaurant staff
- Directs and assigns restaurant employees as needed to ensure all aspects of service meet operational standards
- Performs restaurant opening and/or closing duties
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests
- Perform various other duties as assigned
Education and Experience
- Minimum of High School education
- Minimum of two (2) years in restaurant/bar experience leading shifts without supervision
- Certification in bartending preferred
- Alcohol awareness certification preferred
Knowledge, Skills and Abilities
- Ability to communicate effectively verbally
- Team player
- Ability to exceed expectations of guests and team members
- Ability to multi-task
- Knowledge of local alcohol serving practices and standards
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Company Information
- Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
- We operate more than 200 locations across 38 states and 3 countries.
- We manage a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Benefits
- Rewarding, fun and flexible work environment
- Exciting perks including free telemedicine and virtual mental health care access for all associates starting day one!
- Multiple health insurance and life insurance options
- 401(k) Plan + Company Match
- Paid parental leave
- Paid time off
- Holiday pay
- Pet insurance
- Employee assistance program
- Discounts on event tickets, electronics, gym memberships + more!
Compensation and Benefits
- Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.
- This position is tipped eligible.
- Specific compensation and benefit details will be discussed during the interview process.
About the Role
Join Schulte Hospitality Group and be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people!
Qualifications
Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do.
Skills
Ability to communicate effectively verbally
Benefits
- Robust benefit package including, but not limited to
- Work Today, Get Paid Today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Discounts on event tickets, electronics, gym memberships + more!