24/7 Peer Supervisor

This position has a compensation range that spans the salary threshold for Washington State, which means it may be classified as either non-exempt (hourly) or exempt (salaried), depending on the candidate’s qualifications.

Pay

• Non-Exempt (Hourly): $36.15 - $38.53 per hour
• Exempt (Salaried): $80,168.40 - $93,038.40 per year

Benefits

• Comprehensive health, dental, and vision coverage
• Generous PTO: up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully paid YMCA membership for you and eligible family members
• Company-paid life and disability insurance
• Student loan assistance and professional development
• 403(b) retirement plan with company contributions
• Employee Assistance Program (EAP)
• Pet insurance
• Free wellness app (2MorrowHealth)
• Collaborative, supportive team environment

About the Role

The 24/7 Programs Peer Supervisor provides clinical, administrative, and CPSS supervision to all Peers via direct clinical and supervisory work within 24/7 programs (AIU, CTC, MCOT, YMCOT, PHRC, and Keller).

Responsibilities

• Assist in hiring, training, coaching, developing, and evaluating qualified staff
• Update job descriptions as necessary and monitor required program trainings and State certification
• Maintain supervision logs to ensure CPSS Trainees meet State requirements outlined in RCW 18.420 and WAC 246-929
• Oversee training, supervision, and continued professional development of direct reports
• Consult with the Director of Residential and SUD Programs, Director of Inpatient Services, and Crisis Services Manager regularly regarding all aspects of the Peer program, including clinical and administrative procedures
• Provide strength-based supervision and coaching to staff to maximize their strengths, enhance critical thinking skills, and reduce mental health stigma
• Provide supportive coaching to Peers to support the crisis response process and other programming
• Serve as an expert facilitator for high-profile or complex community members
• Coach peers to use lived experience, trauma-informed language, and peer-specific skills to ensure quality interactions
• Coach individual staff to maintain boundaries within their role while supporting the clinical direction of the team
• Maintain accurate and up-to-date data collection per agency policies and WAC requirements
• Ensure EHR documentation meets agency and WAC requirements
• Actively participate in the agency’s monthly All Peer meeting and encourage reports to attend
• Provide education to the department and agency on Peer services and collaboration with Peers
• Assist department leaders and support clinical staff in understanding the Peer role
• Provide on-site clinical support to staff as needed and coordinate staff coverage
• Work as an integral member of the KMHS supervisory team and represent KMHS positively in the community
• Develop positive working relationships with other community agencies for promotion, networking, and education about Peer services
• Provide consultation, education, and training to KMHS staff, school personnel, and other agencies regarding clinical and program issues
• Attend relevant conferences and professional trainings as requested by the agency
• Perform any other responsibilities appropriate to the position

Supervisory Responsibilities

• Direct supervision of Certified Peer Support Specialists across 24/7 Programs
• Hiring, coaching, training, and direct supervision of direct reports
• Collaborate with program director in the annual performance review process

Requirements

• Bachelor's degree in psychology, social services, or other behavioral health field or high school diploma or GED with at least 10 years of experience working in Peer services, recovery support, and/or supervision/program management in social services/peer programming
• Minimum of 7 years of relevant experience
• One year of supervisory experience
• Agency Affiliated Counselor Registration
• Completion of the Washington State Health Care Authority training and certified Peer Support Specialist
• Must meet all agency driving requirements, including being at least 21 years old, having been licensed for a minimum of three years, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver’s license in Washington, and having reliable, insured transportation

Preferred Qualifications

• Master's degree in psychology, social services, or other behavioral health fields
• Two or more years of experience in a supervisory role
• Washington License (LICSW, LMFT, or LMHC)

Skills

• Working knowledge of mental health rehabilitation standards, evidence-based practices, peer roles, recovery concepts, and state/organizational requirements
• Working knowledge of HCA and DOH updates for CPSS licensure
• Skill in establishing and maintaining effective working relationships with employees, clients, organizations, and the public
• Clear and concise communication
• Experience working with adults with complex mental health needs
• Capacity to effectively manage a team
• Experience providing direct service to individuals living in poverty with complex needs
• Ability to work cooperatively and collaboratively as a team member
• Ability to build positive working relationships with staff across all agency departments
• Ability to manage high-acuity crisis situations and focus on least restrictive alternatives
• Ability to manage fast-paced work environments and shifting priorities effectively
• Demonstrated ability to work effectively with diverse communities and populations

Worksite-Specific Requirements

• Almira Main Campus, Kitsap Community Resources - MCOT Office, Outreach

Equipment Operated

• Standard office equipment including computers, fax machines, copiers, printers, telephones
• Motor vehicle

Work Environment

• Office and outreach settings

Physical Requirements

• Sit, stand, and walk for extended periods
• Ascend and descend stairs and navigate indoor and outdoor environments safely
• Lift, carry, push, and pull: up to 10 pounds (frequently), up to 20 pounds (occasionally), up to 50 pounds (seldom)
• Safely participate in crisis intervention, including implementation of approved de-escalation techniques
• Move quickly and respond to emergencies, including rapid repositioning or short-distance movement to maintain safety and physically evade attempts at assault
• Use hands and arms for reaching, handling, and manipulation, including reaching above shoulder level
• Visual acuity sufficient to read written materials and observe surroundings, including peripheral vision to monitor clients and the environment
• Hearing sufficient to communicate effectively and detect environmental and behavioral cues
• Meet and maintain physical requirements demonstrated through agency-mandated training, including: maintaining balance, twisting torso, forward bend, pivot, sidestep, forward and backward step, crouch, move to secure limb, knee touch to ground, kneel, get up from floor sitting or kneeling position