23883 - Traffic Controller

About the role

Perform operational functions for the region such as traffic control, public safety, communications, removal of disabled vehicles and enforcement of facility regulations.

Responsibilities

• Communication: Coordinate and conduct facility communications via radio, and telephone in a clear and concise manner. Proactively respond to customers (motorists, co-workers, etc.). Provide clear, accurate information and directions in a friendly, courteous and a professional manner.
• Recordkeeping: Maintain logs and reports as described in Standard Operating Procedures and other applicable policies.
• TMS Systems: Provide effective traffic control by operating and monitoring TMS systems (CCTV monitors, CO Analyzers, Haze Detectors, fire alarms, traffic map board, NewTon, etc.) and operating active components when appropriate.
• Traffic Management and Facility Operations: Conduct traffic management and facility operations by understanding and applying Standard Operating Procedures and other applicable policies and regulations. Respond to routine and emergency situations.

Requirements

• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Ability to operate and maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures and other applicable policies and regulations governing emergency and non-emergency traffic situations.
• Skill in providing good customer service.
• Skilled in using computers.
• Valid driver's license.
• High school diploma or GED desired.

Skills

• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Ability to operate and maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures and other applicable policies and regulations governing emergency and non-emergency traffic situations.
• Skill in providing good customer service.
• Skill in the use of computers and software applications.