21GRAMS- Senior Designer

About the role

21GRAMS, part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. We combine bold creativity, strategic rigor, and deep scientific understanding to create work that changes behavior, improves outcomes, and makes a meaningful impact on people's lives.

Responsibilities

• Own day-to-day production leadership for assigned accounts, translating the brief into clear scopes, timelines, and next steps across internal teams and external partners
• Partner with Creative and Account leads to align deliverables, assumptions, and resourcing; flag risks and trade-offs early and propose practical solutions
• Build and manage production schedules for multi-channel digital tactics (e.g., websites, interactive visual aids, videos, banners, landing pages, and emails), coordinating handoffs from kickoff through deployment
• Cross-functional teams (Art Direction, Design, Copy, Development, and QA) to keep work on brief, on timeline, and ready for regulated review and launch
• Manage estimates, budgets, and vendor/partner engagement as needed, maintaining clear documentation, approvals, and change control
• Oversee trafficking and version management, ensuring accurate specs, files, and final deliveries across platforms and stakeholders
• Run status updates and working sessions, communicating progress, decisions, and dependencies to internal partners and maintaining momentum across concurrent projects
• Support internal and client-facing presentations by confidently walking through plans, timelines, and rationale, connecting recommendations back to the communication objectives
• Contribute to ongoing process improvement (templates, workflows, and best practices) to improve speed, quality, and team efficiency across the Content Studio
• Lead design execution on 2 multi-tactic initiatives per quarter (e.g., email + landing page + banners), delivering 100% of core assets within timeline and scope, as confirmed by Producer and Account sign-off
• Increase first-round approval rate to ≥75% for assigned work by the end of Q3 (fewer than 2 major creative revisions), measured through review cycles and feedback logs
• Create/updating 1 digital toolkit per quarter (templates, type/spacing rules, component guidance) and achieve adoption on 3+ projects within that quarter
• Mentor and quality-check work for 1–2 Designers per month by providing actionable feedback within 24 hours of review requests, improving their on-time delivery to ≥90% by the end of Q4
• Pilot an AI-assisted workflow for repurposing creative across platforms (e.g., resizing, layout variants, copy-fit explorations) on 1 initiative per month, and publish a 1-page playbook by quarter-end showing a 15% reduction in turnaround time without increasing QA findings

Requirements

• 2–4 years of experience designing in an agency or in-house creative team
• Bachelor’s degree in Design, Visual Communication, or a related field (or equivalent practical experience)
• Healthcare/pharmaceutical experience is a plus, especially across digital deliverables and regulated review processes
• Actively experimenting with AI tools in day-to-day work (e.g., ChatGPT, Claude, Midjourney, Copilot, Figma Make) and eager to adopt AI-assisted automation practices that elevate craft and efficiency

Qualifications

• Proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes
• Energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact

Skills

• Strong design skills with a focus on healthcare/pharma (both HCP and consumer) and beyond
• Experience with multi-channel digital tactics (e.g., websites, interactive visual aids, videos, banners, landing pages, and emails)
• Ability to manage production schedules and ensure timely delivery of work
• Excellent communication and collaboration skills
• Proficiency in AI tools and a willingness to experiment with AI-assisted automation practices

Benefits

Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success. Real Chemistry is an Equal Opportunity employer.