2027 IT Analyst - Entry Level

About the role

Caterpillar IT supports the business operations of more than 150 primary locations across 25+ countries worldwide. From order management and e-commerce solutions to collaboration tools, AI-enabled technologies, and cybersecurity, Caterpillar IT keeps our global business connected, secure, and running efficiently. As an IT Analyst, you will help deliver and support the technology solutions that power Caterpillar's business.

In this role, you will contribute to application design, requirements analysis, system integration, testing, and problem-solving efforts across a variety of enterprise systems. Working collaboratively with cross-functional teams, you will help implement innovative technologies, improve business processes, and support solutions that create value for both internal and external customers.

Responsibilities

• Support enterprise applications and technology solutions that serve internal and external customers.
• Collaborate with stakeholders to gather and document business and system requirements.
• Assist in designing and implementing application and technology solutions.
• Support integration efforts across applications, databases, platforms, and AI-enabled technologies.
• Perform system testing, validation, and troubleshooting to ensure high-quality solutions.
• Analyze technical issues and recommend improvements to enhance performance and user experience.
• Create and maintain technical documentation, process flows, and testing artifacts.
• Partner with cross-functional teams to deliver innovative and scalable technology solutions.

Requirements

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
• Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
• System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
• System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle

Qualifications

Bachelor's degree in Computer Engineering, Computer Science, Data Science, Management Information Systems, Cybersecurity or a technical-related degree from a four-year accredited college/university (selected candidates must complete their degree by their start date)

Minimum cumulative GPA: 3.0 on 4.0 scale (without rounding).

0-2 years of relevant experience related to this field (internships or academic projects are a plus)

Experience through internships, personal projects, research, hackathons, student organizations, or coursework is highly valued

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Pay

Pay Range $81,370.00 - $122,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Schedule

This position requires working onsite five days a week.