2027 Early Talent – Auto Finance: Business Systems Management Talent Development Program

The Opportunity

As part of the Business Systems Management rotational program, this role will help in the development of strategic system capabilities, guide development work, and implement solutions that deliver value for our customers. We support core auto applications that make it possible for our employees to service our auto customers. The candidate is expected to commit to a 2-year rotational program and have a desire to learn and develop new skills, have a general curiosity, be detail oriented and be able to demonstrate effective written and verbal communication skills.

Program Details

• Program Start Date: July 7, 2027
• In Person with Flexibility
• 40 Hour Work Week
• Market Competitive Compensation & Benefits
• Locations available: Detroit, MI and Lewisville, TX

Rotational Teams

The Business Systems Management (BSM) rotational program consists of the teams listed below that support a variety of functions within the DFS auto space for both the consumer and commercial portfolios.

• Consumer Systems – Supports consumer retail and lease auto servicing accounts throughout their lifecycle.
• Commercial Advantage – Facilitates dealer wholesale lending, floor planning and billing.
• Auto Services and Reporting – Includes a variety of functions. Key areas include data analytics and reporting to support the business systems space, as well as our letter generation and document management oversight activities.
• Consumer Acquisitions Platform Strategy & Optimization (CAPSO) – Facilitates underwriting and originations for retail and lease auto contracts.

Responsibilities

• Meet with business teams to understand and document specific business needs related to the systems used to service our customers.
• Interview subject matter experts, technical staff, architects, and other resources to gather requirements, analyze artifacts, and solution for system enhancements.
• Deconstruct business processes and interlay with technical workflows to recommend solution requirements.
• Serve as thought leader for both the business and technical processes analyze.
• Create, maintain, and update detailed documentation including business requirements, process flows, use cases, and user stories to convey the current state and target goals.
• Work closely with product owners, business leaders and technology to provide clear user stories and requirements for development teams.
• Translate and communicate complex technical documentation and subject matter between technical and non-technical audiences.
• Review software design, change specifications, and plans against process requirements.
• Assist in providing final approval documentation for implementation of IT and functional requirements.
• Produce and present easy-to-understand documentation and supporting visuals for clear and concise representation of the analysis completed.
• Liaise with the product owners, software development, and testing teams.
• Define the appropriate test to be carried out including the test data to be used.
• Understand various stages of system testing (i.e., performance, integration, regression, functional, etc.).
• Assist in SQL coding and querying to support applications, if applicable.
• Assist in creating and implementing configuration design solutions.
• Assist in creating dashboards for internal stakeholders that track and interpret key metrics.
• Provide support for development releases.
• Additional duties as assigned.

Required Qualifications

• Program Eligibility: Must be graduating between July 2026 and June 2027.
• Graduating with a Bachelor's. Students who go straight from a Bachelors to Masters Degree in this area may also be considered.
• Must be able to start on July 7, 2027.
• Eligible to work in the US for any employer without sponsorship from the company now or in the future.

Preferred Qualifications

• Bachelor's degree in computer information systems, business information systems, computer science, business administration, finance, accounting or related field.
• Formal training in the Information Technology field, specifically around application development is highly desirable.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and diagrams.
• Excellent written and verbal communication and interpersonal skills.
• Well-organized and thorough approach; able to structure, analyze, and answer questions, balancing multiple requests and competing priorities.
• Adaptable, motivated and able to deliver results in a dynamic, fast paced, cross-functional environment; self-sufficient and collaborative team player with desire to have fun within a result-driven organization.
• Strong customer relationship skills are critical, including strong listening skills a must.
• Above-average planning and organizational skills and attention to detail.
• Uses logical reasoning process to break down and work through a situation or problem to arrive at an outcome or solution.
• Basic technical proficiency which could include experience in reading and querying SQL, Oracle and/or knowledge of relational databases, Microsoft office applications, coding languages, configuration applications, business intelligence, etc.

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: Plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: Flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: Adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: Other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other Compensations: Depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

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