2026 Merchandise Operations & E-Commerce Fall Intern

About the role

The New York Cosmos and New Jersey Jackals are seeking a passionate and motivated Merchandise Operations & E-Commerce Intern to join our Revenue & Events team. This internship is ideal for students interested in Sports Management, Marketing, Business, Fashion Merchandising, Retail Management, or Entrepreneurship who are looking to gain real-world experience in professional sports.

Responsibilities

• Support merchandise operations during New York Cosmos and New Jersey Jackals home games, community events, and special activations
• Aid with inventory management, receiving shipments, product organization, and stock replenishment
• Learn how merchandise is planned, launched, and managed from concept through retail sales
• Assist with Shopify product listings, inventory updates, online order fulfillment, and e-commerce operations
• Help merchandise and maintain retail displays throughout the stadium and at off-site events
• Support product photography, merchandise organization, and promotional product launches
• Collaborate with the Marketing and Creative teams on merchandise promotions, theme nights, and fan engagement campaigns
• Assist with mobile retail operations, pop-up shops, and community merchandise activations
• Help track inventory movement, sales trends, and product performance
• Participate in brainstorming sessions for new merchandise collections, limited-edition products, and fan retail experiences

Requirements

• Currently pursuing a degree in Sports Management, Business, Marketing, Fashion Merchandising, Retail Management, Entrepreneurship, or a related field
• Strong organizational skills and attention to detail
• Positive attitude with a willingness to learn in a fast-paced environment
• Comfortable working independently and collaboratively within a team
• Excellent communication and time management skills
• Availability to assist during evenings, weekends, and home games as needed
• Passion for sports, retail, fan engagement, and live events

Nice to have

• Familiarity with Shopify or other e-commerce platforms
• Experience with inventory management, retail, or customer service
• Experience using Canva, Adobe Creative Suite, or similar creative tools
• Interest in apparel, sports merchandising, fashion, or product development
• Knowledge of Microsoft Excel or Google Sheets
• Interest in professional sports business and revenue generation