1st SHIFT SHIPPING AND RECEIVING LEAD

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service" facilities and logistics in the cold chain. We are an employee-focused employer.

Responsibilities

• Oversee daily Shipping & Receiving activities to ensure accuracy, timeliness, and compliance with company procedures.
• Serve as a subject matter expert (SME) on department processes and procedures.
• Train new and existing Shipping & Receiving Associates on system procedures and usage.
• Assign and monitor tasks for Shipping & Receiving Associates and warehouse staff to maintain workflow efficiency.
• Evaluate workflow and recommend enhancements to increase productivity.
• Promote operational efficiency through coaching and guidance.
• Lead by example in promoting teamwork, safety, and attention to detail.
• Communicate information accurately between departments to ensure smooth operations.
• Support supervisors in enforcing company policies and maintaining productivity standards.
• Create and maintain a rotating schedule to ensure consistent coverage across the Welcome Center and Departure Center.
• Plan and adjust schedules to accommodate vacation coverage and unexpected absences while maintaining operational efficiency.
• Communicate schedule updates promptly to team members and supervision.
• Monitor attendance and proactively identify potential coverage gaps.
• Work on alternate or flex schedule as needed to provide coverage for unexpected call-offs, vacation absences, and other staffing gaps.

Requirements

• High school diploma, GED, or equivalent.
• Minimum of 2 years of experience as a Shipping & Receiving Associate; prior leadership experience preferred.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail and effective communication, vision, and hearing for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment.
• Additional work hours may be requested by management to help manage employee production, projects, or special events.
• Operate a registered motor vehicle if part of daily tasks.
• Engage in frequent personal interaction and communication.
• Strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.
• May require physical effort associated with using the computer, standing, walking, using stairs, and lifting needed for everyday activities.

Additional Duties

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

Benefits

• 401K and Educational Assistance after 1 year (for full-time employees not under contract).
• Blue Cross Blue Shield health insurance available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

This job description may not encompass all tasks necessary to complete the role. Job functions may vary based on the area of operation. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.