1st Assistant Manager - Pump & Pantry

Oversee the total operation of the assigned Pump & Pantry location, including all licensed programs and all business units within the store. In the absence of the General Manager, execute operational responsibilities.

Responsibilities

• Assist with hiring, discipline, and terminating personnel in partnership with the District Manager and Corporate Human Resource Department.
• Ensure all daily, weekly, and monthly operational routines (including back office functions, bookwork, and inventory control) are completed timely and accurately.
• Ensure customer needs are met and support execution of the company’s customer service standards.
• Supervise cash control and bank deposits.
• Ensure team members follow proper food safety procedures and safe handling/storage practices in compliance with all state and federal food safety regulations.
• Maintain and project a positive attitude and professional presence.
• Address personnel, customer, and facility concerns in a timely and professional manner.
• Ensure store standards are maintained through daily execution of cleanliness, in-stock conditions, and fast, friendly customer service.
• Support effective scheduling practices, daily management of labor exceptions, and adherence to weekly labor budgets, including overtime management.
• Ensure completion of all required team member training.
• Ensure all food products are properly stored, code dated, and maintained at appropriate temperatures, whether cooked or stored.
• Uphold company policies and assist with performance management as needed.
• Maintain required records related to merchandise, personnel, and fuel operations.
• Attend management meetings and required training sessions.
• Teach, coach, train, and represent the F.I.R.S.T engagement model.
• Assist in other duties as assigned.

Supervisory Responsibilities

• Directly supervise 4 to 16 employees at the assigned Pump & Pantry location.

Requirements

• Minimum of one to three years’ experience as an Assistant Manager preferred, with a minimum of six months as Sales Associate required.
• Associate Degree preferred or equivalent combination of education and experience.
• Must possess a valid Food Handler’s permit or ServSafe Certification where required by law or company policy.
• Knowledge of operations and maintenance of equipment within the assigned stores.
• Ability to work nights, weekends, and company-observed holidays as business needs require.
• Ability to work a minimum of three second shifts per week opposite the General Manager to ensure management coverage during key operating hours.
• Reliable transportation and telephone access required.
• Must be able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• Must occasionally lift and/or move up to 50 lbs.
• While performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
• Physical attendance at the primary work location is required.

Benefits

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental, and vision insurance
• Short and long-term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!