1471 Seafood Manager

About the role

Exemplifies and ensures strong customer service in all aspects of the job. Directs and controls the operation of the Seafood Department to achieve sales and profit objectives. As a primary contact for customers, the Seafood Manager provides friendly, courteous, and helpful service.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise seafood clerks to ensure optimum staffing patterns in the department.
• Speak with customers to resolve problems related to the operation of the Seafood department.
• Follow division guidelines for implementation of the merchandising program.
• Operate electronic scanning scale to record weight of item packaged and apply price tags to wrapped items.
• Obtain items from case on special order for customers and maintain cleanliness of seafood area.
• Replace stock in displays in the seafood area and ensure that all expired items are removed from the shelves daily.
• Perform daily inventory and order necessary product and supplies to maintain adequate inventory.
• Monitor inter-office mail and company web page daily for updated information and make signs for department as needed.

Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently when necessary.
• Ability to understand and follow instructions.

Prior management experience is desired.

Supervisory Responsibilities

The Seafood Manager supervises Seafood Clerks.

Work Environment

The work environment is primarily inside, with rare outside work. The employee will be exposed to temperature extremes, including 0-42 ° F in the freezer and cooler, 2 times per day. Some chemicals may be used in self-cleaning departments.

Benefits

Benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).

Pay

The pay range is $28.85 to $28.85 per hour (effective Sunday 8.2.26), but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.