12 v Installation Technician - Raleigh- $2,500 Sign-on Bonus

About the role

At Intoxalock a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe. Always aware. Always Guiding. Never Restricting or judging. We are the nation’s largest interlock provider, and our mission is to help people live and drive responsibly. Mindr won the 2023 Top Workplace Award locally and nationally—and the 2024 Best Place for Working Parents Award. We have experienced 7 years of over 10%+ annual growth and have doubled our employee size in the past 2‑3 years.

Responsibilities

• Install, maintain, calibrate, and remove Intoxalock interlock devices in customer vehicles.
• Diagnose and resolve installation or wiring issues.
• Provide activation instructions and training to customers.
• Provide technical support to customers.
• Facilitate on‑site training on device activation and operation.
• Troubleshoot and diagnose reports of malfunctioning devices.
• Report any suspicion of equipment tampering or bypass attempts.
• Follow all Intoxalock‑specified procedures, including connection of all state‑specified components.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• 2+ years of hands‑on experience with 12‑volt systems, reading schematics, and troubleshooting installations.

Skills

• Experience installing and servicing stereo, alarm, remote start or similar systems (preferred).
• High‑quality installation experience with intermediate knowledge of automotive wiring.
• Strong problem‑solving and conflict‑resolution abilities.

Benefits

• Dental Insurance
• Health Insurance
• Vision Insurance
• 401(k)
• Paid Holidays
• Paid Time Off
• Ongoing Professional Training via Litmos

Pay