1168 - FOOD SERVICE ASSOCIATE - DINSMORE

Requirements

• Must successfully complete a pre-employment drug screening and background check
• Must be able to work a flexible schedule, including weekends and holidays
• Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members
• Must be detail-oriented and have strong organizational skills
• Must be able to stand for extended periods of time
• Must be able to lift, carry, and move up to 50 pounds
• Must be able to perform repetitive movements over long periods of time
• Must be able to bend, kneel, stoop, and reach (including overhead)
• Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals for food service equipment

Job Knowledge

• Must possess basic mathematic knowledge and be able to effectively follow all safety and sanitation guidelines and regulations to ensure quality food service
• Must have strong customer service skills and gain product knowledge through training to assist customers and to ensure their selection is properly stocked
• Employee will preferably have previous successful job experience in a convenience store, restaurant / fast food or related environment; and have knowledge of Food Safety

Duties And Functions

• Must be able to work a flexible schedule, including weekends, holidays, and split shifts
• Arrive to work on time, consistently
• Follow GATE standards for uniform and appearance, upon entering the property, arrive in proper uniform, crisp, clean and in good repair
• Hair must be clean and cut in a becoming style; management has final approval
• Attend all required training, safety courses, office and departmental meetings
• Ensure GATE’s customers are the first priority to guarantee customers continue to visit GATE stores
• Greet customers and assist customers with questions about products or services GATE offers
• Ensure a friendly and efficient checkout experience for customers
• Handle all payments following all GATE policies
• Contribute to a positive and supportive team environment
• Communicate accurately and positively to customers and other staff, to include by addressing inquiries and resolving complaints
• Reinforce/abide and may interact with Federal, State, Local law rules and regulations including company policy
• Maintain or willing to obtain Food Safety Certification
• Utilize organizational skills to continually provide customers with a clean and well-stocked store
• Perform minor repairs and maintenance of store food equipment while ensuring food quality and maintaining commercial kitchen cleanliness, including sanitizing surfaces, properly storing ingredients, and following hygiene protocols
• Maintain a high level of cleanliness and organization of the facility, including cleaning restrooms, floors, windows, and storage rooms; sanitizing pumps; emptying trash cans; changing light bulbs; placing towels in dispensers; and changing paper and ink cartridges in the registers
• Follow all food safety regulations, including proper food handling, storage, and temperature control
• Properly store and rotate ingredients to minimize waste and ensure freshness
• Prepare made-to-order food items according to the set menu, following standard recipes and portion guidelines
• Accommodate customer requests for menu customizations while maintaining food quality and consistency
• Provide friendly and efficient service, assisting customers with menu choices and answering questions about ingredients and preparation methods
• Ensure proper portion control and presentation of all food items
• Perform any additional tasks requested or assigned by the Kitchen and Store Managers