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(1113579) Agile Project Manager / Scrum Master

Diversified Services Network, Inc. · Chicago, IL · 1 mo ago
On-siteProject ManagementFull-time

About the role

Agile Project Manager / Scrum Master position at Diversified Services Network, Inc. (DSN). Full‑time role with hybrid work model (onsite when needed) available in Chicago, IL; Peoria, IL; or Dallas, TX offices. Supports delivery teams across an enterprise ERP transformation program.

Responsibilities

  • Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives
  • Coach teams on Agile principles, Scrum practices, and continuous improvement
  • Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution‑ready backlog aligned to delivery commitments
  • Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood
  • Remove impediments, resolve blockers, and escalate risks and issues as needed
  • Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability
  • Facilitate cross‑team dependency identification, management, and resolution
  • Support Program Increment (PI) Planning, sprint planning, and release planning activities
  • Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies (RAID)
  • Coordinate release readiness activities, deployment planning, and execution support across teams
  • Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes
  • Prepare and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership
  • Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams
  • Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities

Requirements

Education & Experience: No degree required with 8+ years of experience as a Project Manager/Scrum Master, including 5+ years in an Agile PM/Scrum Master capacity; OR Degree preferred with 5+ years of experience as a Project Manager/Scrum Master, including 3+ years in an Agile PM/Scrum Master capacity.

Required Technical Skills: Azure DevOps expertise (backlog management, work item decomposition, sprint planning, tracking, dashboards, reporting); strong Agile and Scrum knowledge with experience facilitating ceremonies and coaching teams; SAFe experience a plus; project and program management experience (milestone tracking, dependency management, RAID management, stakeholder communications); experience coordinating work across multiple teams and managing delivery against commitments; technical understanding of software product development lifecycle and digital product delivery practices; proficiency with Microsoft collaboration tools (Teams, SharePoint, Microsoft 365); Miro experience (nice to have).

Soft Skills: Excellent communication; strong facilitation and meeting leadership skills; relationship building and stakeholder management; cross‑functional collaboration; servant leadership mindset; conflict resolution and negotiation; organizational and prioritization skills; critical thinking and problem solving; ability to build alignment and gain buy‑in; results‑oriented and outcome driven.

Benefits

  • 401(k)
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid holidays

Pay

Salary expectations: $100,000‑$112,000 per annum.

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