10755 - Sr. Business Process Analyst (Corporate Planning)

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment where you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

About the role

HAEA seeks a strategic change advocate to drive operational excellence and business growth. The Senior Business Process Analyst will partner with cross-functional executives to align organizational initiatives with company strategy through data-driven insights and performance management. This role requires strong consulting skills, stakeholder rapport, and the ability to translate complex business challenges into actionable solutions. A key initiative includes developing an IT Services portfolio cataloging system and methodology.

Responsibilities

• Lead high-impact programs and initiatives while optimizing ROI and evaluating business cases with cost-benefit analysis
• Monitor, analyze, and report on KPIs, SLAs, and OKRs to identify operational efficiency opportunities and drive improvements
• Manage OpEx/CapEx budgets, resource planning, and technology investments to mitigate organizational and technology debt
• Consult with IT leadership and subdivision leaders to develop action plans, implement service management initiatives, and support business demands
• Champion emerging technologies and industry trends; ideate and support enterprise-level programs (workshops, hackathons, seminars) to drive IT modernization
• Develop organizational documentation including white papers, process flows, and SOPs to enable continuous improvement

Requirements

• Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance, or equivalent professional experience
• 8+ years in business analysis, process optimization, or related roles driving measurable business improvements
• Advanced problem-solving and critical thinking skills with ability to synthesize complex data into actionable insights
• Proficient with Microsoft Office Suite
• Experience with business intelligence and reporting tools (PowerBI, Smartsheet, or similar)
• Experience with business systems and enterprise tools (a plus)
• Excellent written and verbal communication skills with demonstrated ability to present findings and recommendations to executive leadership
• Proven experience working within IT organizations or supporting IT-driven initiatives

Benefits

• Comprehensive medical and dental coverage
• Generous PTO
• Education assistance
• Annual merit increase eligibility in a growth-focused work environment

Pay

$103,170 to $158,873

Team Culture

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued, and everyone feels welcome.