10315 - Business Process Analyst II

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment where you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

About the Role

The Business Process Analyst II coordinates corporate strategy initiatives and activities across analysis, planning, execution, and continuous improvement. This role supports corporate strategy development, business process analysis, corporate performance monitoring, and executive reporting. The analyst conducts research and benchmarking, evaluates organizational and strategic alignment, documents current-state processes, helps design future-state processes, and supports the automation of cadence reporting. The position requires sound judgment, strong analytical and communication skills, and the ability to manage complex assignments with creativity and initiative.

Responsibilities

• Support the development and proposal of HAEA corporate strategy, client support strategy, and business expansion plans.
• Conduct market and industry research, benchmarking, environmental analysis, internal competency assessments, and relevant case studies.
• Assess organizational structures and strategic alignment, identify improvement opportunities, and support recommendations for future-state organizational design.
• Analyze and document current-state business processes, identify gaps and improvement areas, and help design and implement future-state processes.
• Monitor corporate and IT performance metrics, identify areas requiring further analysis, and recommend opportunities for improvement.
• Support the development and maintenance of corporate KPI structures, governance mechanisms, periodic KPI reports, status reports, and automated cadence reporting.
• Plan and coordinate executive meetings, corporate events, and organizational communications.
• Provide analytical and project support to the CEO and executive leadership on assigned initiatives and ad hoc requests.
• Build productive internal and external working relationships, exercise judgment within established procedures, and escalate matters outside the position scope as needed.

Requirements

• Bachelor's degree in business administration, strategy, finance, economics, business analytics, information systems, or a related field, or equivalent professional experience.
• 3-5 years of professional experience in corporate strategy, business process analysis, corporate planning, performance management, or a related field.
• Experience conducting quantitative and qualitative analysis, research, benchmarking, and business process assessments.
• Ability to analyze and document current-state and future-state business processes and support process implementation.
• Experience monitoring business or IT metrics and preparing KPI, management, or status reports.
• Strong proficiency with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Strong critical-thinking, problem-solving, time-management, and multitasking skills.
• Excellent written and verbal communication skills, including the ability to organize a clear storyline and communicate effectively with management.
• Self-starter with sound judgment, attention to detail, and a willingness to take ownership of varied assignments.

Preferred Qualifications

• Experience supporting corporate strategy, executive planning, or organizational design initiatives within an IT or technology-enabled environment.
• Experience automating recurring cadence, KPI, performance, or executive reports.
• Experience coordinating executive meetings, corporate events, or enterprise communications.
• Technical, business analysis, process improvement, and/or project management certification.

Pay

Salary range: $83,940 - $120,032

Benefits

• Comprehensive medical/dental coverage
• Generous PTO
• Education assistance
• Annual merit increase eligibility in a growth-focused work environment

Team Culture

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.