0786 Bookseller

About the role

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Responsibilities

• Greet each customer and provide the highest level of customer service, including answering questions and assisting with orders.
• Efficient cashiering and balanced cash drawer following each register shift within allowable variances per the Loss Prevention Policy.
• Sell all products and promote point‑of‑sale initiatives such as Membership programs, Magazine for Millionaires program, Educator programs, and other company‑sponsored programs.
• Deliver and place product on the sales floor in accordance with merchandising guidelines and timelines.
• Recover the sales floor each shift by picking up items, shelving books and product, straightening bookshelves and tables, and performing store housekeeping tasks.
• Protect company assets by adhering to all loss‑prevention standards and acting with integrity in all transactions.
• Assist in other departments, receive shipments, assemble and maintain small fixtures, help with inventory, and maintain restroom cleanliness as needed.

Core Competencies

• Interpersonal Skills
• Self‑Management

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.

Skills

• Strong verbal and written communication skills.
• Ability to multi‑task.
• Previous retail sales experience.
• Computer and cash register proficiency.

Physical Requirements

• Must be able to stand and walk for extended periods of time.
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities.
• Must be able to lift or team lift objects up to 50 lb., with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without an assistive device.
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job.

Pay

Competitive pay with opportunities to earn performance‑based incentives that recognize your contributions.

Benefits

• Medical, dental, and vision coverage, plus Healthcare and Dependent Care Spending Accounts.
• Life insurance and disability coverage.
• 401(k) plan with company matching contributions.
• Generous paid time off.
• Employee discounts on books, gifts, toys, collectibles, and more.
• Employee Assistance Program offering confidential counseling and resources.