05 -Test Engineering Support 2 1 1 1

About the role

Incumbents may determine best methods and procedures to follow to complete assignments. Tasks are very complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact on the departments goals and may go beyond the department. Works under minimum Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May provide functional guidance to others performing similar work. May be considered the expert in areas assigned. Builds internal and external relationships that require exchanging information and providing some explanations in a problem solving capacity.

Responsibilities

• Provides complex technical support for testing integrated L11 rack systems and fully populated server enclosures.
• Sets up and executes tests, diagnostic software, and validation procedures on complete server and network racks.
• Reads and analyzes rack elevation drawings, cable routing maps, and network topologies.
• Executes and modifies basic Python scripts to automate rack validation, parse log files, and streamline data collection.
• Deploys firmware updates and updates test bed software across rack components.

Requirements

Knowledge/Skills/Competencies:

• Engineering Foundation Competencies.
• Familiarity with the Linux OS environment and basic command-line competency for system configuration and log analysis.
• Solid understanding of networking basics (TCP/IP, VLANs, subnetting, switch configuration, and troubleshooting rack connectivity).
• Basic Python programming skills to run, modify, or debug test automation scripts.
• Exposure to L11 rack integration concepts (handling server nodes, top-of-rack switches, and PDUs).
• Strong knowledge of system-level testing, infrastructure validation, and debugging procedures.
• Ability to read and interpret product specifications, rack layouts, and wiring diagrams.
• Ability to use hand and power tools required for rack assembly.
• Ability to analyze equipment, troubleshoot network or hardware problems, and make appropriate replacements.
• Knowledge of personal computers, Windows applications, and quality standards.
• Ability to effectively communicate with a variety of internal customers.

Physical Demands

• Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties require extended periods of sustained visual concentration on detailed documentation and product assemblies.
• Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
• Duties may require periodic heavy manual effort including lifting objects over 20 pounds.

Typical Experience

Two to Four years relevant experience

Typical Education

Two or three year community college diploma in a related field, or an equivalent combination of education and experience.