05 -Test Engineering Support 2 1 1

About the role

Incumbents may determine best methods and procedures to follow to complete assignments. Tasks are very complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact on the departments goals and may go beyond the department. Works under minimum Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May provide functional guidance to others performing similar work. May be considered the expert in areas assigned. Builds internal and external relationships that require exchanging information and providing some explanations in a problem solving capacity.

Responsibilities

• Provides complex technical support for testing integrated L11 rack systems and fully populated server enclosures.
• Sets up and executes tests, diagnostic software, and validation procedures on complete server and network racks.
• Reads and analyzes rack elevation drawings, cable routing maps, and network topologies.
• Executes and modifies basic Python scripts to automate rack validation, parse log files, and streamline data collection.
• Deploys firmware updates and updates test bed software across rack components.

Requirements

• Familiarity with the Linux OS environment and basic command-line competency for system configuration and log analysis.
• Solid understanding of networking basics (TCP/IP, VLANs, subnetting, switch configuration, and troubleshooting rack connectivity).
• Basic Python programming skills to run, modify, or debug test automation scripts.
• Exposure to L11 rack integration concepts (handling server nodes, top-of-rack switches, and PDUs).
• Strong knowledge of system-level testing, infrastructure validation, and debugging procedures.
• Ability to read and interpret product specifications, rack layouts, and wiring diagrams.
• Ability to use hand and power tools required for rack assembly.
• Ability to analyze equipment, troubleshoot network or hardware problems, and make appropriate replacements.
• Knowledge of personal computers, Windows applications, and quality standards.
• Ability to effectively communicate with a variety of internal customers.

Qualifications

• Two to Four years relevant experience.
• Two or three year community college diploma in a related field, or an equivalent combination of education and experience.

Skills

• Engineering Foundation Competencies.
• Linux OS environment and basic command-line competency for system configuration and log analysis.
• Solid understanding of networking basics (TCP/IP, VLANs, subnetting, switch configuration, and troubleshooting rack connectivity).
• Basic Python programming skills to run, modify, or debug test automation scripts.
• L11 rack integration concepts (handling server nodes, top-of-rack switches, and PDUs).
• System-level testing, infrastructure validation, and debugging procedures.
• Reading and interpreting product specifications, rack layouts, and wiring diagrams.
• Using hand and power tools required for rack assembly.
• Analyzing equipment, troubleshooting network or hardware problems, and making appropriate replacements.
• Knowledge of personal computers, Windows applications, and quality standards.
• Effective communication with a variety of internal customers.

Benefits

• Not specified.

Pay

• Not specified.

Schedule

• Not specified.