02765 Inside Sales

About the role

As a Sally Beauty Advisor, you will create a memorable shopping experience for our customers, helping them express themselves through hair, cosmetics, skin care, or nails. We provide the knowledge and training—you bring your passion and personality.

Responsibilities

• Build relationships and inspire customer loyalty.
• Recommend additional and complementary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales.
• Ensure customers are informed about and enrolled in our Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Sally Beauty’s Culture Values.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 1+ years of retail sales/customer service experience preferred.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly with customers, co-workers, and management.
• Ability to apply product knowledge training to support customer service.
• Can read and explain product labels.
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors occasionally.

Working Conditions

The role requires physical exertion, including long periods of standing, walking, bending, crouching, stooping, stretching, and reaching. You will also handle moderately heavy items such as shipments or record boxes. The position involves working around moving parts, carts, or machines and may include occasional exposure to irritant chemicals.

Benefits

• Generous product discount and free sample products.
• Comprehensive product education and training.
• Opportunities for growth within the company.
• Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time based on average hours worked.

About Us

Sally Beauty is the largest hair and beauty supplier in the world, built with a purpose to provide customers access to high-quality professional beauty products and exceptional service. We embrace diversity and inclusivity, fueling innovation and growth. We find beauty in YOU and welcome you to thrive here.