01740 Store Manager

About the role

When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.

You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory. You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies. You will make sure your store always looks its best!

Responsibilities

• Manage talent and inspire your team
• Ensure every customer receives an unforgettable experience and custom-fit solution for their hair and beauty needs
• Ensure store meets or exceeds sales goals
• Oversee all store operations with emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory
• Protect customers, associates, and store assets by ensuring all staff follow safety and security rules and procedures, as well as Company policies
• Maintain store appearance

Qualifications

• At least 3 years of customer service/retail sales experience
• At least 1 year of previous sales management experience
• Previous experience in operational, financial and performance management
• Must be 18 years of age or older
• Passion for all things hair and beauty

Skills

• Proven leadership with strong drive to succeed
• Ability to work hard while maintaining a fun, team-oriented environment
• Role model and coach who drives results and develops team associates

Benefits

• Generous product discount and free sample products
• Great education regarding our products
• Ample opportunity for growth
• May qualify for medical, dental, vision, 401k, vacation, sick and holiday time depending on average hours worked

Working conditions

• Long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities
• Recurring lifting of moderately heavy items such as shipment or record boxes
• Working around moving parts, carts, or machines
• May occasionally include exposure to irritant chemicals, fumes, and odors
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation