01645100-347-12824-Person In Charge (PIC)-0221PC-WP

About the role

The Person In Charge (PIC) exemplifies and ensures strong customer service in all aspects of the job. They direct and control the operation of the Front End in the absence of store management to achieve sales and profit objectives.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Handle emergencies, customer complaints, employee or customer accidents, and supervise all store personnel.
• Maintain high level of familiarity with company policies and procedures.
• Supervise the sales floor to monitor service and replenishment of products.
• Replace stock in displays surrounding the checkout area.
• Absorb the role of a Cashier-Checker, assisting with computer, register, and scanner issues.
• Assist customers with various tasks such as bagging groceries, offering assistance with carryout, and completing close of day functions.
• Count out of stock product and assist with counting till when other cashier-checkers leave.
• Perform basic office functions to assist customers and personnel.
• Operate electronically scanning cash register to total customers' final bill.
• Receive payment for customer purchases and count back correct change.
• May be responsible for additional duties as assigned.

Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Prior experience as a clerk or manager (desired).

Benefits

Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).

Pay

The pay range is $____ to _______ per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.

Schedule

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