000260 - PSA Clinical-Front Office - Front Office Medical Assistant

Responsibilities

• Greets all patients and visitors in a professional and welcoming manner.
• Obtains copies of insurance cards, driver’s license, authorizations, referrals, and other required appointment documentation and appropriately saves them in practice EMR.
• Performs demographic and insurance validation, and informs patient of privacy policies and procedures.
• Effectively communicates unexpected schedule delays to patients and assists with patient comfort should delays arise.
• Collections patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submits batches on a daily basis.
• Keeps the reception and patient waiting areas clean and organized.
• Schedules patient appointments/follow-up appointments in accordance with established policies and procedures.
• Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes.
• Provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed.
• Greets patients and answers phones.
• Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.
• Performs other duties and responsibilities as required, assigned, or requested.

Qualifications

• A high school diploma or equivalent required.
• Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations).
• Current BLS certification for healthcare providers preferred; required within 90 days of employment.
• 1 year of experience preferred.
• Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.
• Skill in use of computer, calculator, copy machine.
• Basic knowledge of correct English usage, spelling, and punctuation.
• Basic knowledge of modern office practices, materials, and procedures.
• Basic knowledge of medical examination, diagnostic and treatment room procedures.
• Basic knowledge of insurance requirements and procedures.
• Knowledge of medical terminology.
• Proficient with general math skills.
• Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.