0000002839.DETENTION MANAGER.JUVENILE DETENTION CENTER

Management Scope

• Manages generally forty-three (43) exempt and non-exempt staff members.

Responsibilities

• Oversees a detention facility for an assigned shift and directs staff in providing comprehensive youth supervision.
• Identifies needs and recommends solutions concerning policies and procedures to ensure the facility is managed in accordance with established protocol.
• Expedites the handling of inter- and intra-departmental inquiries and investigations.
• Schedules staff, assignments and activities, and allocates space and equipment to maximize efficiency of a 24-hour operation in delivering services to youth.
• Compiles and analyzes statistical data to make recommendations, and assists in developing organizational patterns, structures and programs.
• Responds to employee grievances, investigates issues, and makes recommendations based on findings.
• Serves as back-up to staff and assumes all duties as necessary, i.e., administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths.
• Must be physically able to perform “handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
• Provides input to the Superintendent regarding budget needs for staffing, equipment and related items.
• Performs other duties as assigned.

Qualifications

Education and experience equivalent to a Bachelor's degree from an accredited college or university in a job related field of study. Three (3) years of professional work related experience, including one (1) year supervisory experience.

Knowledge, Skills & Abilities

• Knowledge of standard software applications.
• Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
• Must be CPR/First Aid certified, posses a Restrain Training Certificate and be certified as required by applicable standards for the facility/department assigned.
• Must possess a valid Texas Driver’s License, with a good driving record.
• Must pass an extensive background investigation.
• Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment.
• The employee will also be subject to shift changes.
• Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.
• Must be physically able to perform “handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
• Serves as back-up to staff and assumes all duties as necessary, i.e., administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths.
• An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
• Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift (“double shift”).
• The incumbent is / may be considered to be ‘essential personnel’ subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.
• Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.

Physical/Environmental Requirements

• Standard office environment.
• May be required to utilize vehicle to make periodic home visits.
• Ability to restrain and/or chase youths.