Zscaler Administrator | Zscaler Infrastructure Support Engineer

Job Summary

Key Responsibilities

• Manage and support Zscaler infrastructure, ensuring optimal performance and security.
• Provide L2 support for Zscaler products, including ZPA, ZIA, and ZIP.
• Troubleshoot and resolve network and security issues, ensuring timely resolution.
• Collaborate with internal teams to develop effective solutions for network security and system optimization.
• Ensure that security policies and configurations are properly implemented and maintained.
• Maintain documentation and reports related to Zscaler systems for auditing and operational efficiency.

Required Skills & Qualifications

• Proficiency in Zscaler products and services, including ZPA, ZIA, and ZIP.
• Hands-on experience in L2 Admin support, managing and maintaining security solutions.
• Strong troubleshooting and analytical skills to diagnose and resolve complex network security issues.
• Excellent communication and collaboration abilities to work effectively with technical and non-technical teams.