Zone Team Leader

Position Overview

The Retail Zone Team Leader is responsible for guiding and directing the operation of a specific zone within a store's retail sales floor. This role involves overseeing a team dedicated to merchandising and selling products, as well as ensuring high-quality customer and associate experiences.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee the process to ensure merchandise is planned for and received, and the sales floor is properly stocked.
• Schedule and staff associates effectively to unload and process merchandise, driving productivity and meeting customer service standards.
• Supervise the assigned zone, communicate company directives, and ensure all tasks are completed.
• Perform all Team Leader functions, including opening and closing the store, and completing additional responsibilities as assigned.

Qualifications

• A high school diploma or equivalent is required.
• At least 1–2 years of supervisory experience in a mid- to large-size retailer is preferred.
• A positive attitude and ability to interact well with both customers and associates are essential.
• Physical requirements include the ability to lift and carry up to 50 pounds, push/pull up to 35 pounds, stand for extended periods, and maintain alertness and safety.

Benefits

• Medical, Dental, Vision, and RX coverage available after 90 days of employment.
• 401K plan with a generous company match and immediate vesting.
• Strong career growth and talent development opportunities.
• A 20% discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Pay and Schedule

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may vary by location. New hire starting pay is $17.50 - $18.50 per hour. Ollie’s is committed to providing equal employment opportunities and is an equal opportunity employer.