Zone Supervisor

About the role

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Responsibilities

• Lead site crews and perform scheduled work alongside crews
• Interact with the client to provide professional and prompt customer service
• Aid manager in recruiting and staffing employees
• Aid manager in training, motivating, and supervising site/store leads and crew members
• Aid manager in coordinating crew members' scheduling to ensure appropriate staffing
• Perform quality control inspections and performance audits
• Maintain inventory of cleaning supplies and consumables
• Maintain building safety and security (check door locks, verify key and badge security)
• Ensure janitor closet meets safety and cleanliness standards
• Perform required janitorial/specialty work (carpet cleaning, windows, etc.)
• Document and report issues regarding safety/security, building maintenance, damaged equipment, or any other pertinent issues
• Request uniforms, employee badges, needed supplies, and other items
• Load and unload supplies; move heavy furniture and equipment
• Follow all company policies and procedures

Requirements

• 3 or more years janitorial/building maintenance or related experience with minimum of 2 years prior supervisory/lead experience preferred
• Basic understanding of staffing processes and performance programs
• Ability to communicate effectively with team and customer (s)
• Training skills (ability to provide clear and effective training on basic processes and safety)
• Ability to manage change and use good judgement in a fast-paced environment
• Communicate (speak and write) in English (and where needed bilingual in Spanish and English)