Zone Supervisor

About the role

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Responsibilities

• Lead site crews and perform scheduled work alongside crews
• Interact with the client to provide professional and prompt customer service
• Assist manager to recruit and staff employees
• Assist manager to train, motivate, and supervise site/store leads and crew members
• Assist manager with the coordination of crew members scheduling to ensure appropriate staffing
• Perform quality control inspections and performance audits
• Monitor crew members task completion to ensure cleanliness standards are met
• May assist manager in documenting crew members’ performance and initiating corrective action when necessary (with management oversight)
• May initiate routine termination (with management oversight)
• Perform nightly quality control inspections and provide corrective training
• Review and respond to emails regarding operations and customer relations
• Maintain inventory of cleaning supplies and consumables
• Maintain building safety and security (check door locks, verify key and badge security)
• Ensure janitor closet meets safety and cleanliness standards
• Perform required janitorial/specialty work (carpet cleaning, windows, etc.)
• Document and report issues regarding safety/security, building maintenance, damaged equipment, or any other pertinent issues
• Request uniforms, employee badges, needed supplies, and other items
• Load and unload supplies; move heavy furniture and equipment
• Follow all company policies and procedures
• Perform other duties as assigned by Manager

Requirements

• 3 or more years janitorial/building maintenance or related experience with minimum of 2 years prior supervisory/lead experience preferred
• Basic understanding of staffing processes and performance programs
• Ability to communicate effectively with team and customer(s)
• Training skills (ability to provide clear and effective training on basic processes and safety)
• Ability to manage change and use good judgement in a fast-paced environment
• Communicate (speak and write) in English (and where needed bilingual in Spanish and English)

All non-exempt employees are required to download and use the KBSPresence mobile timekeeping software on their personal mobile devices to clock in and out for shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

Pay

$20.00 per hour

Schedule

8AM to 5PM, Monday - Friday

Benefits

• Medical, prescription drugs, dental, and vision insurance
• Affordable Limited Medical Insurance (Coterie) including virtual access to US board-certified physicians
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (e.g., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics