Zone Supervisor

Zone Supervisor – Fluency in English and Spanish is required.

About the role

It's a great feeling to work for a company that does so much good for others around the world. This position ensures the safety and well-being of the service population while meeting all federal and state regulatory guidelines.

Responsibilities

• Meet all federal and state regulatory guidelines and standards applicable to the position.
• Report all serious incidents and daily activities to the Shelter Manager.
• Assist with the development of shift schedules and staff assignments to ensure safety.
• Monitor, coordinate, and delegate daily facility operations tasks throughout the shift.
• Know procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
• Supervise general interaction of the service population, promoting positive engagement and responsibility.
• Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
• Identify routine maintenance work/repair and report it to the Shelter Manager.
• Participate in scheduled meetings, in-service training, and team decisions.
• Assist in household laundry, routine cleaning of bedrooms, and living areas.
• Ensure accurate and timely maintenance of records regarding clothing and personal items.
• Assume responsibility for scheduling air and ground transportation of the service population when needed.
• Work evenings, weekends, and holidays as required.
• Implement safety protocols, including evacuating with children and staff in emergencies.
• Maintain professional and ethical standards of conduct, including respect for staff, children, and community members, and comply with dress code.
• Supervise unit managers, provide constructive feedback, and solicit ideas from supervised staff.
• Mentor and assist new hires and coworkers during training.
• Complete timely and accurate documentation in accordance with agency policies and regulatory requirements.
• Frequently move between areas of the physical plant.
• Meet all deadlines required by program supervisors and federal partners.
• Provide crisis intervention to maintain a safe environment.

Requirements

• High school diploma or equivalent (required); Associate degree or two years of college-level coursework in a related field (preferred).
• Minimum of one year of related experience and/or training (required); two or more years (preferred).
• Certifications: First aid, CPR, and Emergency behavior intervention.
• Pass pre-employment and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Demonstrate ability to:
  • Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
  • Work collaboratively with staff, service providers, and professionals.
  • Work in a fast-paced environment while maintaining emotional control and professional composure.
  • Maintain computer literacy required for the position.
  • Work effectively both independently and as part of a multidisciplinary team without intensive supervision.
  • Demonstrate a working knowledge of all Compass Connections policies and procedures.

Health & Safety

Compass Connections requires all employees to receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. Proof of vaccination or exemption is a condition of employment.