Zone Lead - FT

About the role

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. This role ensures all visual aspects are set and upheld to company standards to drive sales. The ZL provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements (signs, vignettes, endcaps, tables, first look/flash finds) that reinforce seasons, holidays, and promotions.

Responsibilities

• Plan and lead transitions, reinventions, product assortment changes, and resets while maintaining visual integrity and a neat, organized environment.
• Execute daily/weekly workload and assigned tasks to meet visual merchandising, sales goals, and guest engagement objectives.
• Participate in freight processes, including sorting, stocking, down stocking, and end cap maintenance.
• Support customer satisfaction, inventory control, safety, loss prevention, and expense control to ensure profitable store operations.
• Serve as a role model and coach for visual merchandising, providing continuous learning opportunities for team members.
• Communicate and train team members on visual priorities and create visual moments that enhance the customer experience.
• Review store financial and business data to improve metrics within assigned zones.
• Maintain a neat, clean, and organized zone, ensuring current signing and sets are up to date.
• Perform additional duties as assigned based on business needs.

Requirements

• At least 18 years old with a high school diploma or equivalent.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs., as well as move merchandise routinely.
• Ability to use hands to finger, handle, or feel objects; reach with hands and arms; stand or walk for prolonged periods; bend, climb, and reach.
• Strong attention to detail, particularly regarding standards, processes, and marketing.
• Reliable, trustworthy, and demonstrates ethical behavior in all situations.
• Creates a sense of urgency, promotes teamwork, and motivates self and others to accomplish objectives.
• Flexible, creative, and able to handle multiple tasks with shifting priorities.

Skills

• Excellent verbal, written, and comprehension skills.
• Ability to work effectively both independently and within a team.
• Ability to train, develop, and lead team members in a smart, safe, and fun work environment.