Zone Lead - FT

About the role

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones, ensuring all visual aspects meet documented company standards to drive sales. The role involves maintaining an active selling culture, implementing in-store marketing elements, and influencing team members to uphold visual merchandising standards while demonstrating ethical conduct, safety, and compliance.

The ZL’s responsibilities require physical activity, including vigorous lifting, carrying, moving around the warehouse-format store, and stocking.

Responsibilities

• Plan and lead visual merchandising processes, including transitions, reinventions, product assortment changes, and resets, while maintaining visual integrity and an organized environment.
• Execute daily/weekly workload and assigned tasks to meet visual merchandising, sales, and guest engagement goals.
• Participate in freight processes, including sorting, stocking, down stocking, and end cap maintenance.
• Support customer satisfaction, inventory control, safety, loss prevention, and expense control to ensure effective and profitable store operations.
• Attend regular team meetings/huddles to discuss operational topics.
• Serve as a role model and coach for visual merchandising, providing continuous learning opportunities for team members.
• Communicate and train team members on visual priorities and create compelling visual moments to enhance the customer experience.
• Review store financial and business data (e.g., sales, expenses) and act within assigned zones to improve metrics.
• Maintain a neat, clean, and organized zone, ensuring current signing and sets are always up to date.
• Perform additional duties as assigned based on business needs.

Requirements

• At least 18 years old.
• High School Diploma or equivalent.
• Pass a background check.
• Excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs., as well as move merchandise routinely.
• Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
• Ability to stand or walk for prolonged periods and bend, climb, or reach as needed.

Skills

• Strong attention to detail (e.g., standards, processes, marketing).
• Reliable and trustworthy, serving as a role model for ethical behavior.
• Creates a sense of urgency, promotes teamwork, and motivates self and others to accomplish objectives.
• Timely and thorough execution of tasks.
• Ability to train, develop, and lead a team in a smart, scrappy, safe, and fun work environment.
• Flexible and creative, with the ability to handle multiple tasks and shifting priorities.

Schedule

Open availability required, including nights and weekends.