Zone Lead - FT

About the Role

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. This role ensures all visual aspects are set and upheld to company standards to drive sales. The ZL provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements (signs, vignettes, endcaps, tables, first look/flash finds) that reinforce seasons, holidays, and promotions within designated areas.

Responsibilities

• Plan and lead transitions, reinventions, product assortment changes, and resets while maintaining visual integrity and a neat, organized environment.
• Support Task Management by executing daily/weekly workload and assigned tasks to meet visual merchandising, sales, and guest engagement goals.
• Participate in all freight processes, including sorting, stocking, down stocking, and end cap maintenance.
• Support customer satisfaction, inventory control, safety, loss prevention, and expense control to ensure effective and profitable store operations.
• Serve as a role model and coach in visual merchandising, providing continuous learning opportunities for team members.
• Communicate and train visual priorities and create visual moments that enhance the customer experience.
• Review store financial and business data to improve metrics within assigned zones.
• Maintain a neat, clean, and organized zone, ensuring current signing and sets are up to date.
• Perform additional duties as assigned based on business needs.

Requirements

• At least 18 years old with a high school diploma or equivalent.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs., as well as move merchandise routinely in a warehouse-format store.
• Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
• Ability to stand or walk for prolonged periods, bend, climb, and reach as needed.
• Strong attention to detail, particularly in standards, processes, and marketing.
• Reliable and trustworthy, demonstrating ethical and honest behavior in all situations.
• Ability to create a sense of urgency, promote teamwork, delegate appropriately, and motivate self and team.
• Flexible and creative, with the ability to handle multiple tasks where priorities shift with business demands.

Skills

• Clear and concise communication with excellent verbal, written, and comprehension skills.
• Ability to work effectively both independently and within a team.
• Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a smart, scrappy, safe, and fun work environment.

Schedule

Open availability required, including nights and weekends.