Zone 300 Superintendent

About the role

The Zone Superintendent supervises and manages the facilities stewardship program of a geographically distinct zone at the University, overseeing a team of skilled and semi‑skilled multi‑craft trades, setting expectations, providing feedback, managing performance, and ensuring high‑quality work and customer service while focusing on reinvestment, deferred maintenance, strategic planning, and preventive maintenance.

Responsibilities

• Expectations are clear, well communicated, and relate to the goals and objectives of the department or unit
• Responsible for all recruitments and establishment of employee work profiles and performance goals
• Staff receive frequent, constructive feedback
• Staff have the necessary knowledge, skills, and abilities to accomplish goals
• Requirements of the performance management system are met and evaluations are completed by established deadlines with proper documentation
• Performance issues are addressed and documented as they occur
• Safety issues are reviewed and communicated to ensure a safe and healthy workplace
• Goals are achieved in a timely manner
• Staff is well organized and prepared for tasks at hand
• Staff members have been instructed and understand the objectives and direction of the group
• Subordinates can assume duties without assistance on short notice
• Fosters teamwork and communication within Facilities Operations
• Shares information and ideas to improve customer service and promote Facilities Management goals
• Work is completed safely, efficiently, and effectively
• Reporting is accurate and timely
• Consistently develop, utilize, and complete management reports/queries
• Priorities are handled in appropriate fashion and according to established SOP’s
• Establish, schedule, and oversee zone preventive maintenance schedules
• Materials necessary to execute maintenance plans are available to facilitate timely, smooth workflow
• Support all efforts related to AiM, to include AiM Go
• Comply with all Procurement and Facilities Management policies and guidelines
• Work is completed, efficiently and effectively achieving the best possible results within the budget framework
• Risk Management – Demonstrates a commitment to risk assessment (considering cost, benefit, and impact); utilizes identified internal control mechanisms; practices routine verification of the accuracy of data
• Complete online reconciliation of monthly credit card statements in accordance with established SOP’s
• Materials necessary to execute maintenance plans are available to facilitate timely, smooth workflow
• Purchasing Card and other methods of Procurement are carefully monitored for discrepancies, corrected quickly, and used effectively to achieve organizational goals
• Designated to work/on call during emergencies and