Zone 2 Team Leader

Core Values

• Be a Team Player – Associates are expected to be supportive and work together.
• Be Caring – Treat others with courtesy, dignity, and respect.
• Be Value Obsessed – Live the “good stuff cheap” mindset.
• Be Committed – Operate with grit, passion, tenacity, and action.
• Be Growing – Continuously improve every day.
• Be Real – Be honest, transparent, genuine, trustworthy, and sincere.

Benefits

• Medical, dental, vision, and prescription coverage begins after 90 days of employment.
• 401(k) with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Position Overview

The Retail Zone Team Leader provides guidance and direction for the successful operation of a specific zone on the retail sales floor. This role oversees a team passionate about merchandising and selling merchandise while ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising and customer service oversight.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee merchandise planning, receipt, and proper stocking of the sales floor.
• Schedule and staff effectively for unload/processing of merchandise, driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the zone and communicate company directives to ensure follow‑up.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid‑ to large‑size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and safety.