Zaxby's AGM- Ft. Benning GA (Weekend Availability Required)

About the Role

Directs and oversees all day-to-day activities of the food and beverage operation to ensure exceptional customer satisfaction.

Responsibilities

• Interview, hire, and complete on-site training for all new employees according to company standards.
• Maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards, regulations, and local liquor laws.
• Manage inventory, ordering of food, equipment, and supplies, including submitting service requests.
• Review menu changes or modifications with staff.
• Maintain a neat appearance and wear the provided uniform with name tag.
• Monitor quality of service by visiting tables and respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with company standards.
• Oversee and attend all required meetings and complete tip reporting.
• Perform other duties as assigned by management, including additional training as required.

Requirements

• High school diploma or GED required.
• Ability to work well in stressful situations and maintain composure under pressure.
• Detail-oriented with strong written and verbal communication skills.
• Ability to listen, understand, clarify, and resolve concerns or issues raised by co-workers and guests.
• Ability to understand financial information, data, and basic mathematical functions.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word) preferred.
• Must pass a background check and drug screen.

Physical Requirements

• Able to stand for long periods of time.
• Able to lift, carry, push, and pull up to 25 lbs.