Youth Sports Program Manager

Opportunity for advancement

Paid time off

Bonus based on performance

401(k) matching

Competitive salary

Recruit, interview, hire, onboard, train, supervise, and evaluate part-time staff, including instructors, officials, site managers, quality control personnel, and marketing staff.

Oversee scheduling and monitor staffing for all programs.

Works with the Athletic Director to ensure accurate payroll each week.

Develop and implement ongoing in-person and virtual staff training.

Ensure game-day processes and procedures are completed.

Ensure all programs have parent coaches, including substitutes as needed.

Develop and implement ongoing parent coach training.

Follow-up on volunteer issues.

Direct supervision of Senior Site Managers, Site Managers, Sport Coordinators, Instructors/Officials and part-time marketing staff.

Implementation of quality standards through Quality Control assessment programs.

Weekend quality control monitoring and support for all i9 Sports programs.

Follow-up with parents, volunteer coaches, and participants from programs, as needed.

NPS (Net Promoter Score) monitoring and improvement initiatives.

Work with the Athletic Director to develop and execute territory-specific marketing, community outreach, and partnership strategies designed to increase registrations, retention, brand awareness, and revenue growth.

Secure venues for i9 Sports Programs.

Develop and cultivate strategic partnerships to grow and improve i9 Sports programs.

Lives in Howard County, Montgomery County MD, Arlington or D.C.

Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done

Strong interpersonal skills and ability to communicate with all stakeholders

Self-motivated, works efficiently and meets reasonable deadlines

Able to multitask, prioritize, and manage time effectively

Enjoys a challenging, high energy and dynamic environment

Able to make professional decisions in a fast-paced environment and own results

Excellent verbal and written communication skills

Capable in both a leadership and team-player role to get the job done

Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly

Proficiency in Google Suite, Gmail, Google Drive, etc

In-season Schedule (30-34 weeks per year): Thursday, Friday, & Monday; 9am-4pm; Saturday/Sunday 8-6pm hours during season (Time Slots are subject to change based on season)

Off-season Schedule (18-22 weeks per year): Monday – Friday; 9am-5pm (subject to flexibility as other opportunities arise)

Flexible work from home options available.

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