Youth Services Program Support Specialist

About the Role

Performs difficult administrative support functions for the Roanoke County Parks, Recreation and Tourism Department. Assists with program planning and implementing purposeful recreation activities. Completes administrative forms, budget sheets, program documentation, and standard reports.

Responsibilities

• Assists in the development of purposeful program plans for recreation programs for preschool, youth, and adults.
• Participates in the evaluation of participant goals to ensure programs are meeting participants' needs.
• Works to ensure program goals are being met.
• Uses the CLASS software system to register participants for programs, enter programs, and access information needed for customer services.
• Maintains financial information to track budgets and maintain cost effectiveness of programs.
• Purchases and maintains supplies for programs.
• Enters and maintains participant information.
• Attends Parks, Recreation, and Tourism Department meetings.
• Attends Roanoke County HR trainings as needed.
• Communicates with parents, care providers, guardians, and participants related to program issues.
• May direct the work of part-time staff.

Requirements

• Education equivalent to graduation from high school supplemented by college courses in recreation, psychology, education, or a related field.
• Preferred: Associate's Degree in Recreation or related field.
• Considerable experience in administrative support and working with youth. Education may be substituted for equivalent experience.
• Must possess a valid Virginia driver's license and have a good driving record.
• Subject to a complete criminal history and Child Protective Services background search with acceptable results.
• Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.

Skills

• Comprehensive knowledge of administrative and office procedures.
• Comprehensive knowledge of recreation programming.
• Ability to constructively participate in the assessment, planning, implementation, and evaluation of recreation programs.
• Ability to complete objective documentation.
• Ability to create appropriate goals and objectives for participants and programs.
• Ability to direct the activities of other employees.
• Ability to gather, organize, and report information.
• Ability to work in a demanding work environment requiring teamwork.
• Ability to communicate effectively both orally and in writing.
• Ability to follow operating procedures and maintain confidentiality.
• Skill and proficiency in the use of computer hardware and software such as Microsoft programs: Excel, Word, Publisher, and PowerPoint.

Schedule

Monday-Friday, 1:00pm-6:00pm
29 hours per week

Physical and Environmental Demands

Overall Physical Strength Demand

Light: Lift and/or exert force up to 20 lbs. occasionally, 10 lbs. frequently, or insignificant amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

• Standing: Occasionally
• Sitting: Frequently
• Walking: Occasionally
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing/Pulling: Rarely
• Reaching: Frequently
• Handling: Frequently
• Fine Dexterity: Continuously
• Kneeling: Rarely
• Crouching: Rarely
• Crawling: Never
• Bending: Rarely
• Twisting: Rarely
• Climbing: Rarely
• Balancing: Continuously
• Vision (Correction Required): Continuously
• Hearing: Continuously
• Talking: Occasionally
• Foot Controls (driving, operation of equipment, etc.): Occasionally

Environmental Factors

• Mechanical Hazards: Rarely
• Dirt and Dust: Never
• Chemical Hazards: Never
• Extreme Temperatures: Seasonally
• Electrical Hazards: Rarely
• Noise and Vibration: Never
• Fire Hazards: Rarely
• Fumes and Odors: Never
• Explosives: Rarely
• Wetness/Humidity: Rarely
• Communicable Diseases: Rarely
• Darkness or Poor Lighting: Rarely
• Physical Danger or Abuse: Rarely

Primary Work Location

Recreation Center, Schools

Machines, Tools, Equipment, Work Aids

• Computer, copier, telephone, and other standard office equipment.
• Equipment required in recreation activities.