Youth Mentor Lead (6580)
Lutheran Services Florida · West Palm Beach, FL · 1 mo ago
On-siteOTHRFull-time
Purpose and Impact
This intermediary position ensures quality care by monitoring daily activities and providing additional support to Youth Mentors. The role also informs the House Coordinator of programmatic issues on a daily basis and delivers direct service to youth.
Responsibilities
- Monitor daily activities of Youth Mentors and provide supervision as needed.
- Carry a telephone on a rotation basis and respond to safety and security hazards, making recommendations and implementing corrective actions.
- Participate in the implementation and monitoring of client case plans as directed.
- Assist with day‑to‑day maintenance of the facility in conjunction with the House Coordinator.
- Help ensure 24‑hour direct‑care staff coverage in coordination with the Shelter Services Manager.
- Screen clients, conduct initial intakes, and administer client satisfaction surveys as directed.
- Coordinate and assist with youth intakes and orientation during the intake process.
- Participate in the training of Youth Mentors.
- Maintain monthly statistical reports in coordination with the House Coordinator.
- Supervise youth as needed and provide emergency house coverage.
- Schedule maintenance and upkeep of the group‑home van.
- Perform related work as required and as directed by the House Coordinator.
- Perform other duties as assigned by the Program Director.
- Report to the House Coordinator, detect safety hazards, and act as a team player with co‑workers and administrators.
- Ensure maintenance of the house, effective staff management and leadership, and adherence to agency policies and procedures.
- Attend all required training.
Requirements
- Education: High School Diploma or equivalent required; Associate’s Degree preferred.
- Experience: Two years of experience working with youth in an organized/structured setting preferred.
- Skills: Strong organization, written and verbal communication; dependability, discretion, good judgment; ability to establish and maintain effective relationships with clients, co‑workers, and the public.
- Physical Requirements: High level of energy; ability to lift, bend, cook, clean, use a telephone, transport youth in the shelter van, and accompany youth on field trips/recreational outings; valid Florida driver’s license and insurance.
- Other: Demonstrated sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
Why Work for LSF?
LSF operates 60 programs across Florida, serving a wide range of populations in need. Staff become part of a mission‑driven community and have growth opportunities to explore areas of interest within the organization.
Benefits
- Medical, dental, and vision coverage
- Telehealth (24/7 online access to doctors)
- Employee Assistance Program (EAP)
- Employer‑paid life insurance (1× salary)
- 13 paid holidays plus 1 floating holiday
- Generous PTO policy (starting at 16 working days per year)
- 403(b) retirement plan with 3% discretionary employer match or 3% student‑loan repayment reimbursement
- Tuition reimbursement