Youth Engagement Support Staff TLP (Nancy's)

Duties And Responsibilities

• Provide unconditional positive regard to young people regardless of their behavior.
• Support Case Management services with the goal of developing positive relationships with young people through the utilization of the case management system, including:
• Welcome young people to the program, ensure they feel comfortable, safe and understand the program structure, opportunities for engagement, and access to supplies that they might need.
• Build a supportive relationship with youth that encourages them to find their voice and connects them to opportunities, experiences, and resources that enrich and enhance their lives.
• Support identified Success Plan goals with each young person.
• Motivate young people to explore and improve wellness, education and employment, financial literacy and social navigation goals and any other areas that will impact their success plan.
• Monitor youth while taking medication and enter Medication Logs.
• Engage with youth in daily House Activities. To include assisting in completing chores, dining, joining the gym and other fun activities, bus tickets, and on-going movement throughout the day.
• Explore and participate with youth in outside activities, which can include trips, walks to parks, visiting college campuses and other experiences that expose and enrich a youth’s time with CHNJ.
• Provide crisis de-escalation and intervention as necessary according to training and best practices.
• Document Intake, Orientation and Transitions into ETO, HMIS and case files.
• Document regular daily progress notes in young people’s case records (HMIS and ETO).
• Document pertinent information in Youth Incident Report, Medication Logs and House Activity Logs.
• Facilitate if assigned youth group activities which support the 5 resiliency objectives: Wellness, Social Navigation, Financial Literacy, Education and Employment, on a regular basis.
• Perform all duties assigned by the supervisor to meet the needs of young people while ensuring adherence to the daily program schedule.
• Make copies of any forms or documents as assigned.
• Prepare welcome kits. Sort new donations, organize unit storage closets, replenish youth supplies as requested and/or needed.
• Clean and prepare vacant residential space to be ready for new intakes.
• Maintain youth common areas according to cleanliness standards.
• Count medication nightly and document on medication log, notify supervisor of any inaccuracies.
• Rotate youth files according to the annual system.
• Attend supervision with supervisor and meetings as assigned.
• Attend professional development training as assigned.
• Read and respond daily to all emails, calendar invites, and any other agency communications.
• Cover the front desk when required.
• Cover all areas of the building as assigned.
• When assigned to transport youth in agency vehicles.
• Utilizing agency resources for agency use only which include but are not limited to vehicles, computers, telephones.
• Aids as needed with fundraising affairs and special events which may be conducted outside the employee’s normal work schedule.

Requirements

• Bachelor’s degree in psychology, Sociology, Social Work or related field preferred.
• Preferred experience with young people ages 18-24 experiencing homelessness or human trafficking and or lived experience.
• Knowledge of public benefits and community in NJ.
• Must be a self-starter and team player with the ability to work well with others.
• Knowledge of adolescent development and ability to build positive rapport with young people.
• Excellent communication skills as demonstrated by concise, timely and professional correspondence, both written and verbal.
• Bilingual in Spanish preferred but not required.
• Must have a valid NJ driver’s license and good driving record. May need to transport clients/staff if required using agency transportation.

Skills

• Excellent communication skills.
• Ability to work well with others.
• Knowledge of adolescent development.
• Knowledge of public benefits and community in NJ.
• Bilingual in Spanish (preferred but not required).

Benefits

• Medical
• Dental
• Vision
• 403B Retirement Plan
• Paid Time Off (Sick, Personal, Vacation & Holidays)