Youth Counselor Technician (Juvenile Justice Officer I)- Wake JDC

About the role

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Responsibilities

• Communicate effectively speaking and in writing.
• Communicate with juveniles and staff in a manner that is respectful, professional, and supportive.
• Provide direct supervision and engagement at a Youth Development Center or Juvenile Detention Center with close proximity to court-ordered youth.
• Maintain a secure environment, routinely monitor and observe juveniles, maintain compliance with cleanliness and sanitation standards.
• Complete records daily to include documenting safety violations and security breaches, activity briefing for shift personnel, crisis intervention events, behavioral problems/issues, and youth progress updates.
• Provide feedback to the treatment team on juveniles.

Requirements

• High School Diploma or GED.
• At least 20 years of age.
• Ability to communicate effectively speaking and in writing.
• Ability to communicate with juveniles and staff in a respectful, professional, and supportive manner.
• Ability to maintain a secure environment, routinely monitor and observe juveniles, maintain compliance with cleanliness and sanitation standards.
• Ability to complete records daily to include documenting safety violations and security breaches, activity briefing for shift personnel, crisis intervention events, behavioral problems/issues, and youth progress updates.
• Ability to provide feedback to the treatment team on juveniles.

Qualifications

• Trainee position only requires a High School Diploma/ GED or equivalent and 20 years of age.
• Must be physically capable of applying the proper methods and procedures to physically restrain juveniles and defend self after being properly trained by the department.
• Shift work is required for these positions. Weekend and holiday shifts required.

Skills and Abilities

• Ability to communicate effectively speaking and in writing.
• Ability to communicate with juveniles and staff in a respectful, professional, and supportive manner.
• Ability to maintain a secure environment, routinely monitor and observe juveniles, maintain compliance with cleanliness and sanitation standards.
• Ability to complete records daily to include documenting safety violations and security breaches, activity briefing for shift personnel, crisis intervention events, behavioral problems/issues, and youth progress updates.
• Ability to provide feedback to the treatment team on juveniles.

Benefits

• Paid vacation.
• Paid sick leave.
• Paid holidays.
• Retirement.
• Health insurance.

Pay

• Initial salary is based on your total months of related education and experience above the minimum requirements (Associate's degree or total of 24 months or equivalent combination of education and experience).
• Pay Increases Follow The Following Timeline: Minimum Starting Pay- $34,000, 6 months into training program-$34,850, 12 months into training program- $35,725, 18 months into training program- $36,625, 24 months into training program- $37,621.

Schedule

• This is a full-time position (40 hours per week).
• Day shifts are 7AM to 7PM with rotating every other weekend off.
• Night shifts are 7PM to 7AM rotating every other weekend off.

Contact Information

• The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.
• Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.