Youth Career Navigator

About the Role

The Career Navigator is responsible for providing employers with qualified candidates by developing local job seekers through planning, program services, and appropriate referrals. Career Navigators are needed for the Workforce Innovation and Opportunity Act Youth, Adult and Dislocated Worker (WIOA), CHOICES, SNAP, and NCP programs.

Responsibilities

• Makes appropriate connections for job seekers to open positions, resulting in employment.
• Helps businesses recruit the best applicants for their jobs.
• Interviews customers to assess service needs.
• Aids customers in developing, evaluating, and effectively initiating and implementing plans to enhance employment skills.
• Identifies job seeker barriers and refers to appropriate resources.
• Provides career advisement through the development of individual employment plans, referrals to jobs, placement in training/education programs, and job placement or advancement.
• Implements prescribed program-related procedures and accurate case management.
• Provides ongoing case management and serves as a liaison between customers and service providers.
• Documents all customer interactions through well-written case notes.
• Acquires and maintains knowledge of market research tools and industry/sector trends to guide job seekers to appropriate placement or education.
• Ensures that case files meet or exceed programmatic requirements.
• Provides valued and timely service to both job seekers and employers.
• Utilizes Extreme Customer Service behaviors in all interactions with internal and external customers.

Qualifications

• Education: Bachelor's Degree in Social Services, Human Resources, Communications, Business, or equivalent experience is required.
• Experience:
  • Minimum of two years' experience in staffing, recruiting, or workforce development.
  • At least one year of experience working with computer systems for data entry and data review.
  • Previous workforce experience and/or case management experience is preferred.
• Skills/Abilities:
  • Knowledge of employment and recruiting practices.
  • Ability to effectively assess customer employability skills and gaps.
  • Ability to understand and apply program policy.
  • Knowledge of business practices and industry sectors.
  • Ability to work effectively in a fast-paced environment.
  • Strong familiarity with regulatory entities and their laws, policies, and guidance.
  • Ability to effectively read and interpret written procedures.
  • Ability to prepare routine reports.
  • Ability to enter data into a computerized system.
  • Ability to maintain files in compliance with programmatic guidelines.
  • Skills in dealing with customers using Extreme Customer Service.
• Additional Requirements: Must have a valid driver's license and adequate vehicle insurance coverage.

About Us

Dynamic Workforce Solutions is a nationally and internationally respected leader in workforce training, consulting, management, and administrative services. We are committed to providing an environment that is free from unlawful discrimination and harassment in any form. Our human-centered approach combines real corporate support, long-term leadership, and cutting-edge technology, including AI interview tools, virtual reality career exploration, and real-time predictive analytics. Every solution is flexible, integrated, and designed to get results.

We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.