Youth Career Advisor (2335)

About the role

The Youth Career Advisor provides professional advice to customers who want job search guidance, career advice, or placement. They evaluate a customer’s background, training, and education to help develop realistic career goals.

Responsibilities

• Conducts outreach and recruitment of youth customers.
• Manages customers in their career exploration, including:
  • Developing a relationship with the customer.
  • Actively listening to determine customers’ employment-related wants and needs.
  • Identifying skills and abilities.
  • Evaluating their past work experience as it relates to current goals.
  • Conducting thorough assessments to identify customers’ strengths and address challenges.
• Collaborates to establish short- and long-term employment and career goals.
• Conducts and maintains contacts with community organizations for outreach, recruitment, and positive public relations.
• Leverages external and system resources to achieve the most effective outcomes.
• Advocates for the customer and provides other resources and contacts when Workforce Solutions cannot meet the customer’s needs.
• Provides ongoing communication to ensure customer’s needs are met, maintains contact to coach and support, recognizes benchmarks, and helps achieve goals.
• Helps customers access other services and resources they may want or need, including Workforce Solutions’ financial aid.
• Provides professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search.
• Facilitates career events, presentations, and workshops on resume writing, interviewing skills, networking, and industry research.

Qualifications

• 2 years of work experience in case management, workforce development, youth services, and/or career coaching.
• Preferred: Bachelor’s degree or equivalent experience.