Youth Care Worker

About the Role

Provides case management assistance through intakes, transportation, and support in day-to-day functions ensuring the safety and wellbeing of children. Assesses relatives and/or sponsors at the place of release to verify identification. Average travel could range between 5-10 events per month.

Responsibilities

• Actively participate in safety and service-related resources development prior to a child's discharge.
• Provide transportation support to the assigned case management team.
• Escort children, verify identification of approved sponsors, and release custody of children to approved sponsors.
• Prepare and maintain accurate documentation of reunification of children.
• Attend scheduled training related to the position.
• Provide day-to-day coverage within the agency service facility.
• Adhere to Child Abuse and reporting requirements.
• Ensure task completion and meet deadlines without sacrificing accuracy, work quality, or customer service satisfaction.
• Perform other duties as assigned.

Competencies

• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality: Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Communications: Expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts of basic algebra and geometry.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in Microsoft Office Suite.

Preferred Qualifications

• Bilingual in Spanish (preferred but not required).
• 1+ years’ experience working with children and families.
• At least 21 years of age.

Physical Demands

• Regularly required to sit.
• Frequently required to use hands to finger, handle, or feel, and talk or hear.
• Occasionally required to stand and move around for work.
• Must be able to lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision.

Work Environment

The noise level in the work environment is usually moderate.

Pay

$21.00 - $21.63 per hour (non-exempt).

Benefits

• Medical
• Dental
• Vision
• 401(k) with company matching
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Spending Account
• Company-paid Life Insurance
• Voluntary Life Insurance (employee-paid)
• Employee Assistance Program