Youth Care Specialist Supervisor- Overnight

About the Role

The Youth Care Supervisor at The Children’s Network of Hillsborough oversees the daily operations of the home, ensuring a safe, supportive, and structured environment for youth who have experienced significant trauma. This role provides leadership to staff, implements trauma-informed care practices, and ensures compliance with policies, procedures, and regulatory requirements. The supervisor fosters a positive, therapeutic atmosphere that promotes the well-being, personal growth, and stability of residents while maintaining a high standard of care and accountability.

Qualifications

• Experience with an at-risk youth population and one year of supervisory experience is required.
• Previous experience with the Department of Juvenile Justice is preferred.

Responsibilities

• Identifies and reports any suspected abuse or violations of an individual's rights.
• Ensures the health, safety, and well-being of individuals are always protected.
• Provides training and constructive feedback to employees through positive interactions, role modeling, and mentoring.
• Ensures implementation of therapy, training, and behavior programs, and data collection required by individuals' plans and regulatory agencies.
• Ensures the home offers choice and creative activities within a positive, innovative, person-directed environment.
• Monitors ongoing compliance with agency directives, licensing standards, and policies and procedures.
• Ensures all homes, outside areas, and vehicles are well-maintained and organized.
• Observes residents to monitor their emotional, physical, mental, and social well-being.
• Provides support to residents during difficult times such as illness or bereavement.
• Develops treatment plans for each resident and monitors progress towards goals.
• Ensures appropriate documentation of all client records, including progress notes, incident reports, medication management updates, room checks, intake packets, and case files.
• Supervises youth in the program on a 24-hour-a-day basis, including monitoring behavior, coordinating activities, dispensing medications, and providing an appropriate adult role model.
• Coordinates activities such as birthdays, holidays, and other special occasions for residents.
• Monitors resident behavior to ensure it is safe for others.
• Establishes rules, procedures, policies, and routines designed to promote the safety and well-being of residents.
• Supervises, directs, and evaluates youth care staff, providing or arranging for their training as necessary.
• Manages day-to-day operations, including staff schedules, meal preparation, housekeeping, and maintenance tasks.
• Conducts staff meetings to discuss issues related to resident care.
• Ensures youth care staff monitor individual youth at prescribed intervals and conduct “spot checks” of homes and bedrooms.
• Assists in containing and resolving behavior management issues affecting the safety and security of youth or staff.
• Notifies the Residential Manager or Senior Director of Out of Home Care of any unusual incidents and carries out instructions.

Schedule

This role primarily covers overnight and weekend shifts, with flexibility required. The Overnight/Weekend Supervisor coordinates scheduling with daytime supervisors to ensure full program coverage and work-life balance for the team.

Travel

Travel in and outside of Circuit 13 may be required. A valid driver’s license, clean driving record, and proof of insurance are required.

Training

• All employees must complete 21 hours of online or classroom training annually, plus any additional mandatory training identified.
• Group home employees must complete all trainings required by the Department of Children and Families and The Children’s Network of Hillsborough for working with dependent populations in a residential group home setting.

Supervisory Responsibilities

This position provides direct oversight to up to twelve youth care specialists, with a minimum staff-to-youth ratio of 1:6 per shift.