Youth Care Specialist Supervisor

About the Role

This position oversees and provides a safe environment for youth in group care, as well as staff. The role is responsible for ensuring the day-to-day safety of youth and staff in the group home facility and supervises direct care staff who provide care and supervision for youth placed in the residential home.

Responsibilities

• Identifies and reports any suspected abuse or violations of an individual's rights.
• Ensures that the health, safety, and well-being of the individuals are protected at all times.
• Provides training and constructive feedback to employees through positive interactions, role modeling, and mentoring.
• Ensures implementation of therapy, training, and behavior programs and data collection required by the individuals' plans and regulatory agencies.
• Ensures that the home offers choice and creative activities within a positive, innovative, person-directed environment.
• Monitors ongoing compliance with agency directives, licensing standards, and policies and procedures.
• Ensures all homes, outside areas, and vehicles are well maintained and organized.
• Observes residents to monitor their emotional, physical, mental, and social well-being.
• Provides support to residents during difficult times such as illness or bereavement.
• Develops treatment plans for each resident and monitors progress toward goals.
• Ensures the appropriate documentation of all client records, including progress notes, incident reports, medication management updates, room checks, intake packets, and case files.
• Supervises youth in the program on a 24-hour-a-day basis:
  • Monitors youth behavior on and off property.
  • Coordinates recreational and service activities for youth.
  • Dispenses medications as prescribed by a medical professional and approved via court order or 5339.
  • Documents utilizing a Medication Administration Record (MARS).
  • Provides an appropriate adult role model for youth in care.
• Coordinates activities such as birthdays, holidays, and other special occasions for residents.
• Monitors resident behavior to ensure it is safe for others.
• Establishes rules, procedures, policies, and routines designed to promote the safety and well-being of residents.
• Supervises, directs, and evaluates youth care staff. Provides or arranges for their training as necessary to meet job requirements and regulatory standards.
• Manages the day-to-day operations of the home, including overseeing staff schedules, meal preparation, housekeeping duties, and maintenance tasks.
• Supervises the work of other staff members, including nurses, therapists, social workers, teachers, counselors, and kitchen staff.
• Conducts staff meetings to discuss issues related to resident care.
• Ensures that youth care staff monitor individual youth at prescribed intervals.
• Conducts “spot checks” of homes and bedrooms at frequent, irregular intervals.
• Ensures that youth care staff document each observation of each youth as it occurs and maintain independent documentation of security of overall premises.
• Assists youth care staff in containing and/or resolving behavior management issues affecting the safety and security of youth or staff.
• Notifies the Residential Coordinator or Senior Director of Out of Home Care immediately of anything out of the ordinary and carries out all instructions given by them.

Supervisory Responsibilities

Assists front-line supervision in the facility and is responsible for the staff, maintaining the program in accordance with standards. The position reports to the Residential Coordinator.

Schedule

CNHC Group Homes operate 24 hours a day, 7 days a week. The supervisor may be required on-site every day of the week, but coverage will be coordinated among multiple supervisors. The schedule is fluid and flexible. This is a salaried position.

Travel

Travel in and outside of Circuit 13 may be required.

Training

All employees must complete twenty-one (21) hours of online or classroom training annually, as well as any identified additional mandatory training.