Youth Care Professional I (Evenings) - Critical Time Transition Program

$1,000 sign-on bonus for full-time (30+ hours/week) and $500 for part-time.

About the role

The Youth Care Professional I supports the day-to-day functioning of residents and delivers relationship-based, competence-centered, and trauma-informed solutions to youth and families to help them reach their full potential. This role helps create and maintain an atmosphere of warmth and safety for residents.

This is a full-time (40 hours) position on a 3:00pm–11:00pm schedule. Flexibility to work weekend day(s) is required. Some on-the-job travel in an agency vehicle will be required, but this position is based on our 1183 Monroe Ave campus in Rochester, NY.

Responsibilities

• Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence.
• Maintain vigilance and ratio to ensure safety of residents in accordance with agency and funder requirements.
• Provide support services such as mentoring, emotional support, life skills training, and personal care to children.
• Execute after-school and weekend activities. Accompany children on outings; transport youth to and from home time and appointments.
• Complete and maintain documentation in medical record system and daily logs to meet program requirements.
• Supervise residents through trauma-informed approaches according to established program standards.
• Respond appropriately to resident emergency and safety issues/situations, in compliance with agency and regulatory mandated reporting protocols. Apply appropriate emergency techniques such as Heart Saver as needed.
• Recognize dysregulated youth behavior and effectively apply the continuum of crisis prevention and intervention through verbal and non-verbal de-escalation skills to reduce risk. This may include the use of protective interventions and Therapeutic Crisis Intervention (TCI) approved physical restraints in a life or limb situation.
• Build professional relationships that support the individual development and success of residents; foster a safe, caring, and supportive environment that promotes growth, skill development, and positive outcomes for residents.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• CPR certification required or obtained within 60 days of hire.
• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.

Skills

• Demonstrate the emotional competence and good judgment required to build productive, engaged relationships with children, youth, staff, and families while implementing required rules, expectations, and routines.
• Ability to complete all required documentation in a timely fashion according to established policies and regulations.
• Ability to recognize and address escalating and dysregulated youth behavior and utilize training provided in behavior management and Therapeutic Crisis Intervention (TCI), including the use of physical interventions (holds) in a life or limb situation.
• Demonstrate problem-solving and conflict resolution skills with self and others.
• Consistently meet the highest standard for ethical and professional conduct toward all.

Physical Demands

• Must be able to work a variable schedule including evenings and weekends.
• Occasional sitting (up to 4 hours).
• Occasional standing (up to 2 hours).
• Occasional walking (up to 2.5 hours).
• Occasional driving (up to 8 hours).
• Continuous balancing (up to 8 hours).
• Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours).
• Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10–15 lbs. on a daily basis.
• Weekly carrying up to 55 lbs. approximately 10–100 ft., 10–15 lbs. on a daily basis.
• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1–2.5 hrs.).
• Occasional exposure to dust, fumes, gases, or chemicals. Protective clothing or equipment as required: close-toed shoes; protective shields, universal precaution PPE, gloves for toileting and food preparation.
• Ability to change positions as needed.

Special Considerations: While Hillside is a restraint-free environment, there may be times in a “life or limb” situation that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

Pay

$18.50 minimum pay rate, $24.00 maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium. Note that a "Flex" position does not include a sign-on bonus.

Schedule

Full-time (40 hours) on a 3:00pm–11:00pm schedule. Flexibility to work weekend day(s) is required.